Join the team at James River Equipment in Salem since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and communities. Each of our nearly 50 authorized John Deere dealerships offers a workplace where employees are considered family, and customers return due to the skill, service, and trust our employees provide. As we continue to expand, we are seeking individuals ready to develop a career that goes beyond our daily workplace impact. As a Sales Inventory Coordinator, your responsibilities will include tracking daily equipment inventory moves in the dealer operating system, ensuring accurate inventory information, handling sales of Commercial Work Products, assisting with walk-in and phone sales and passing off to a field representative as necessary, quoting rental rates and machine/attachment prices to customers and salespeople, inspecting machines before leaving/arriving at the yard for rent or demo, arranging hauling for machines to and from jobsites, coordinating with other inventory coordinators to maintain machine availability, managing old/used inventory movement, ensuring correct billing for rentals, organizing equipment and attachments in stock, negotiating with vendors, ordering attachments for equipment, and receipting in new and used equipment. Requirements: - Proficiency in standard computer applications like Microsoft Word and Excel, and adeptness in navigating the internet. - Quick adaptability to dealer-specific desktop applications. - Ability to comprehend the big picture concerning the company as a whole rather than focusing on location-specific aspects. - Exceptional attitude. - Strong interpersonal skills to communicate effectively with a diverse range of individuals. - College education is advantageous but not mandatory. - Experience in the rental industry and machine costing is preferred but not obligatory. - Ability to multitask while maintaining a professional and calm demeanor. Above all, we are seeking a friendly team player with an exceptional work ethic, a passion for continuous personal and professional growth, and a commitment to fostering a positive work environment. The successful candidate will receive a competitive salary (negotiable based on experience) along with an array of benefits, including extended health, dental, and vision insurance without a waiting period, health savings account, flexible spending account, disability and life insurance, 401k with employer match and profit share, annual tools and PPE allowance, employee recognition rewards program, opportunities for a yearly cruise for top performers, paid time for online training at home, opportunities for leadership and professional development, quarterly group outings, company events, and employee recognition programs. Join us to become part of a supportive, collaborative, and diverse team at James River Equipment, where we take pride in delivering high-quality work. Visit our website at www.jamesriverequipment.com to learn more about working with us.,

Join our team at James River Equipment in Salem and become a part of our legacy that dates back to 1977. At James River Equipment, we have been dedicated to providing exceptional John Deere products and services to farmers, businesses, homeowners, and communities. With nearly 50 authorized John Deere dealerships, we strive to create a workplace where employees are like family, and customers return for the outstanding skill, service, and trust our team provides. As we continue to expand, we are looking for individuals who are ready to build a career that extends far beyond the boundaries of our daily workplace. This position offers a day shift schedule, Monday to Friday. As a Service Coordinator at James River Equipment, your primary responsibilities will include: - Coordinating with service technicians, foreman, manager, and parts department to complete customer service work authorizations. - Providing cost estimates or quotations to customers as needed. - Identifying repair needs with service technicians and communicating job start times and completion dates to customers. - Making service work recommendations based on technicians" inspections and repair findings. - Assigning estimated repair times to work order segments and assisting in scheduling technicians. - Approving technicians" service reports and conducting final inspections. - Reviewing invoices with customers before closing work orders and addressing any additional questions. - Invoicing customers based on internal and warranty work. - Assisting the service manager with administrative and business duties as required. - Training service writers within the location or region when necessary. Requirements: - High School diploma or equivalent experience. - 3 or more years of experience as a service writer or service advisor in a related industry preferred. - Strong interpersonal and customer service skills. - Knowledge of Service Department Operations. - Ability to multitask, follow up with customers, and handle customer volume effectively. - Understanding of heavy equipment technology is advantageous. Physical Demands: - Service Coordinators must frequently perform machine inspections, requiring some physical effort on a daily basis. - Ability to move on/under machines for inspections and lift objects weighing up to 50 pounds unassisted. - Occasional visits to agriculture/construction sites with irregular terrain and hazardous conditions. Working Conditions: - Regular visits to service and repair shops with potential exposure to dirt, grease, fumes, loud noises, and other hazards. - Adherence to strict safety procedures, equipment safety, and personal protective equipment (PPE) guidelines. Travel: - Minimal travel required. We are looking for a friendly team player with a strong work ethic, a desire for continuous personal and professional growth, and a commitment to fostering a positive work environment. James River Equipment offers a range of benefits including extended health, dental, and vision insurance, health savings and flexible spending account options, disability and life insurance, 401k with employer match and profit share, annual tools and PPE allowance, paid time off, paid holidays, employee recognition rewards program, opportunities for top performers, leadership and professional growth, quarterly group outings, company events, and employee recognition programs. Join the James River Equipment family and be part of a supportive, collaborative, and diverse team where your contributions are valued and appreciated. Visit our website at www.jamesriverequipment.com to learn more about working with us.,