Operations Management – Oversee daily EMS operations across the district, ensuring timely and quality emergency response. Team Leadership – Manage and lead ambulance crews, call center staff, and field personnel within the district. Performance Monitoring – Track key performance indicators (KPIs) such as response times, patient care quality, and vehicle availability. Resource Allocation – Ensure optimal distribution of ambulances, medical supplies, and staff across all stations. Training & Development – Facilitate training programs, skill upgrades, and compliance adherence for field staff. Stakeholder Coordination – Liaise with government bodies, hospitals, and local authorities to ensure smooth EMS functioning. Quality Assurance – Monitor service standards, conduct audits, and implement corrective actions for continuous improvement. Incident & Complaint Handling – Address patient or public complaints and manage critical incident resolution within the district. Reporting & Documentation – Prepare operational reports, incident summaries, and submit them to higher management regularly. Safety & Compliance – Ensure all EMS activities comply with regulatory norms and safety standards. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Education: Master's (Preferred) Experience: Emergency Service: 2 years (Required) Work Location: In person
Conduct routine and surprise audits of ambulances at various locations. Inspect ambulance equipment, medical supplies, and vehicle conditions to ensure compliance with standards. Verify staff adherence to SOPs related to emergency medical response. Monitor the cleanliness, hygiene, and infection control measures within ambulances. Assess EMT and Pilot performance during emergency response situations. Check patient handling practices, response times, and adherence to protocols. Ensure proper documentation and reporting of patient care records, trip sheets, and other required documents. Identify non-compliance issues and recommend corrective actions. Prepare detailed audit reports with findings, observations, and recommendations. Maintain records of compliance checks, corrective actions, and follow-ups. Share reports with the Quality Assurance and Operations team for necessary improvements. Provide feedback and guidance to ambulance staff on areas of improvement. Support the implementation of quality improvement initiatives to enhance service. Work closely with the Operations, Medical, and Training teams to address quality concerns. Report major violations or concerns to higher management for immediate intervention. Participate in internal meetings and quality review sessions. Ready to relocate and work anywhere across Madhya Pradesh (MP). Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Education: Master's (Required) Experience: Field sales: 1 year (Required) Willingness to travel: 100% (Preferred) Work Location: In person Speak with the employer +91 7880094807 Expected Start Date: 13/08/2025
Supply Chain Executive - Job Description Procurement of Medical Supplies – Purchase medicines, medical consumables, PPE, and ambulance equipment as per demand. Inventory & Stock Management – Maintain optimum stock levels at central and field warehouses; avoid shortages or overstocking. Warehouse Operations – Oversee receiving, storage, and dispatch of materials across ambulance stations. Vendor & Supplier Coordination – Manage vendor relationships, negotiate rates, ensure timely delivery and quality checks. Distribution Logistics – Plan and execute timely delivery of supplies to all ambulance hubs across the state. Data Entry & Documentation – Maintain accurate records: purchase orders, GRNs, invoices, stock registers, and usage logs. Fleet Supply Monitoring – Ensure each ambulance is stocked with essential items (e.g., oxygen, bandages, medicines). Compliance & Quality Assurance – Ensure all items meet regulatory and internal quality standards. Asset & Equipment Tracking – Monitor distribution and condition of medical devices and other assets in the field. Inter-Department Coordination – Work with Operations, Finance, and Quality teams to support uninterrupted EMS delivery. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person
Develop and implement strategies for the acquisition, maintenance, and decommissioning of vehicles. Monitor vehicle utilization to ensure maximum efficiency and availability. Coordinate with dispatch and operations teams to manage vehicle assignments and schedules. Establish and oversee preventive maintenance programs to minimize downtime and extend vehicle lifespan. Ensure compliance with all regulations regarding vehicle safety, emissions, and medical equipment standards. Maintain accurate records of all maintenance activities, inspections, and repairs. Develop and manage the fleet department budget, ensuring cost-effective operations. Identify and implement cost-saving initiatives without compromising service quality. Lead, mentor, and develop a team with leadership skills. Establish performance metrics and conduct regular evaluations to ensure team effectiveness. Promote a culture of safety, accountability, and continuous improvement within the fleet department. Manage relationships with vehicle manufacturers, service providers, and equipment suppliers. Coordinate with agencies and regulatory bodies to ensure compliance and address any issues. Collaborate with other departments, including HR, training, and operations, to align fleet activities with organizational goals. Prepare and present regular reports on fleet performance, maintenance activities, and budget status to senior management. Analyze data to identify trends, potential issues, and areas for improvement. Implement corrective actions based on analysis to enhance fleet operations. Ideal Candidate: Any graduates having 2–10 years of experience in fleet/transport/logistics roles Strong leadership, communication, and problem-solving skills Job Types: Full-time, Permanent Benefits: Provident Fund
Conduct regular assessments and audits of field operations to ensure compliance with established quality standards and protocols. Provide guidance and training to ambulance staff regarding quality benchmarks, protocols, and best practices to improve service delivery. Analyze operational data to identify trends, areas for improvement, and implement strategies to enhance efficiency and service quality. Investigate incidents or complaints related to service quality, identify root causes, and implement corrective actions to prevent recurrence. Maintain accurate records of quality assessments, incidents, and improvement initiatives. Generate reports to highlight findings and recommendations for the management team. Work closely with cross-functional teams including medical professionals, emergency response teams, and management to implement quality enhancement strategies. Propose and implement innovative solutions and initiatives to improve the overall quality of ambulance services. Willingness to travel extensively for on-site assessments and audits. Ability to work flexible hours and respond to emergency situations if required. Create an Daily/Weekly/Monthly audit plan. Obtain and evaluate internal accounting and operational documentation. Timely conversion of non-compliance found during audit into compliance Prepare and present reports regarding audit obsecration findings. Conduct follow-up audits. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Education: Master's (Preferred) Experience: Field sales: 1 year (Required) Automobile sector: 1 year (Preferred) Work Location: In person Speak with the employer +91 7880094807 Expected Start Date: 20/08/2025
Conduct regular assessments and audits of field operations to ensure compliance with established quality standards and protocols. Provide guidance and training to ambulance staff regarding quality benchmarks, protocols, and best practices to improve service delivery. Analyze operational data to identify trends, areas for improvement, and implement strategies to enhance efficiency and service quality. Investigate incidents or complaints related to service quality, identify root causes, and implement corrective actions to prevent recurrence. Maintain accurate records of quality assessments, incidents, and improvement initiatives. Generate reports to highlight findings and recommendations for the management team. Work closely with cross-functional teams including medical professionals, emergency response teams, and management to implement quality enhancement strategies. Propose and implement innovative solutions and initiatives to improve the overall quality of ambulance services. Willingness to travel extensively for on-site assessments and audits. Ability to work flexible hours and respond to emergency situations if required. Create an Daily/Weekly/Monthly audit plan. Obtain and evaluate internal accounting and operational documentation. Timely conversion of non-compliance found during audit into compliance Prepare and present reports regarding audit obsecration findings. Conduct follow-up audits. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Education: Master's (Preferred) Experience: Field sales: 1 year (Required) Automobile sector: 1 year (Preferred) Work Location: In person Speak with the employer +91 7880094807 Expected Start Date: 20/08/2025
Dept. – Quality / OPERATIONS Conduct regular assessments and audits of field operations to ensure compliance with established quality standards and protocols. Provide guidance and training to ambulance staff regarding quality benchmarks, protocols, and best practices to improve service delivery. Analyze operational data to identify trends, areas for improvement, and implement strategies to enhance efficiency and service quality. Investigate incidents or complaints related to service quality, identify root causes, and implement corrective actions to prevent recurrence. Maintain accurate records of quality assessments, incidents, and improvement initiatives. Generate reports to highlight findings and recommendations for the management team. Work closely with cross-functional teams including medical professionals, emergency response teams, and management to implement quality enhancement strategies. Propose and implement innovative solutions and initiatives to improve the overall quality of ambulance services. Willingness to travel extensively for on-site assessments and audits. Ability to work flexible hours and respond to emergency situations if required. Create an Daily/Weekly/Monthly audit plan. Obtain and evaluate internal accounting and operational documentation. Timely conversion of non-compliance found during audit into compliance Prepare and present reports regarding audit obsecration findings. Conduct follow-up audits. Job Type: Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Education: Master's (Preferred) Experience: Field sales: 1 year (Required) Work Location: In person Expected Start Date: 24/08/2025
Dept. – Quality / OPERATIONS Conduct regular assessments and audits of field operations to ensure compliance with established quality standards and protocols. Provide guidance and training to ambulance staff regarding quality benchmarks, protocols, and best practices to improve service delivery. Analyze operational data to identify trends, areas for improvement, and implement strategies to enhance efficiency and service quality. Investigate incidents or complaints related to service quality, identify root causes, and implement corrective actions to prevent recurrence. Maintain accurate records of quality assessments, incidents, and improvement initiatives. Generate reports to highlight findings and recommendations for the management team. Work closely with cross-functional teams including medical professionals, emergency response teams, and management to implement quality enhancement strategies. Propose and implement innovative solutions and initiatives to improve the overall quality of ambulance services. Willingness to travel extensively for on-site assessments and audits. Ability to work flexible hours and respond to emergency situations if required. Create an Daily/Weekly/Monthly audit plan. Obtain and evaluate internal accounting and operational documentation. Timely conversion of non-compliance found during audit into compliance Prepare and present reports regarding audit obsecration findings. Conduct follow-up audits. Job Type: Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Education: Master's (Preferred) Experience: Field sales: 1 year (Required) Work Location: In person Expected Start Date: 24/08/2025
Job Summary: The Operations Manager will be responsible for ensuring the seamless execution of emergency medical operations within the designated area (district/zone). This role involves managing ambulance fleets, staff scheduling, service delivery, field coordination, and compliance with healthcare protocols. Candidates with hands-on experience in 108, GVK EMRI, ZHM, or equivalent EMS organizations will be given priority. Key Responsibilities:Operational Oversight Manage day-to-day operations of the 108 ambulance services in the assigned region. Ensure 100% uptime of ambulance vehicles and availability of trained manpower (EMTs & pilots). Monitor emergency call response times, patient handover efficiency, and service quality. Team Management Supervise field-level staff including Emergency Medical Technicians (EMTs), pilots (drivers), and shift supervisors. Handle staff rosters, leave planning, shift management, and performance evaluations. Conduct regular training, drills, and field audits to ensure operational readiness. Resource & Asset Management Monitor vehicle performance, fuel consumption, GPS tracking, and preventive maintenance schedules. Ensure adequate stock and timely replenishment of medical supplies, consumables, and equipment in ambulances. Oversee cleanliness, hygiene, and standard operating conditions of vehicles and field staff. Coordination & Compliance Coordinate with Control Room, Government Health Departments, Hospitals, and local authorities. Ensure full compliance with internal SOPs, government regulations, and healthcare protocols. Facilitate field inspections and compliance reporting to higher management. Reporting & Documentation Generate and analyze daily, weekly, and monthly operational reports. Track KPIs such as response time, call volume, downtime, staff attendance, and grievance resolution. Maintain updated records of fleet, staff, inventory, and patient transfers. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Experience: Total: 6 years (Required) in EMS operations: 3 years (Required) Work Location: In person Expected Start Date: 26/08/2025
Job Summary: The District Manager is responsible for overseeing the overall operations of emergency medical response services (e.g., 108) within an assigned district. This includes managing ambulance operations, staff, coordination with government health departments, ensuring service quality, and adherence to protocols. Candidates with prior experience in 108/GVK /ZHM or similar emergency healthcare service providers will be preferred. Key Responsibilities: Manage day-to-day emergency medical service operations across the district. Ensure availability and operational readiness of ambulances and medical teams 24/7. Supervise Emergency Medical Technicians (EMTs), pilots (drivers), and call center coordination teams. Liaise with government health authorities, district administration, and hospitals to streamline patient transfer and emergency response. Monitor KPIs (Key Performance Indicators) like response time, case closures, downtime, and staff performance. Implement SOPs and ensure staff adhere to clinical and operational protocols. Coordinate training, scheduling, and performance appraisals for field staff. Conduct regular audits of ambulance equipment, cleanliness, and stock levels (medicines, oxygen, etc.). Manage grievance redressal for patients and staff-related concerns. Prepare and submit daily/weekly/monthly operational reports to regional/state offices. Lead crisis management during disasters, epidemics, or mass casualty incidents in the district. Qualifications & Experience: Graduate in any discipline (Preference for Life Sciences, Healthcare Management, or Public Administration). Minimum 3-5 years of experience in 108/GVK /ZHM or similar emergency response services is required. Strong leadership, communication, and administrative skills. Knowledge of emergency healthcare protocols and district-level health systems. Ability to work in a high-pressure, dynamic environment with 24x7 availability. Job Type: Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Education: Doctorate (Preferred) Experience: Total: 5 years (Required) Emergency Service : 3 years (Required) Work Location: In person Expected Start Date: 26/08/2025
Job Summary: The Medical Representative (MR) in the 108 Ambulance Service plays a critical role in liaising between healthcare providers (hospitals, clinics, doctors) and the 108 ambulance operations team. The MR is responsible for promoting the usage of 108 services, building relationships with medical institutions, ensuring awareness, and driving coordination for emergency and patient transport services. Key Responsibilities: Promote and create awareness about 108 emergency ambulance services among hospitals, clinics, and the general public. Build and maintain relationships with healthcare professionals (doctors, hospital administrators, nursing staff, etc.). Act as a point of contact between the ambulance services and healthcare institutions for smooth patient referral and transfer processes. Identify and onboard new healthcare institutions for effective coordination in emergency cases. Collect feedback from healthcare providers and patients to improve service delivery. Collaborate with operations teams to ensure timely response and address any service-related concerns. Conduct field visits, awareness drives, and outreach activities to promote the 108 services in rural and urban areas. Provide daily/weekly/monthly reports on outreach activities, targets achieved, and market insights. Educate stakeholders on 108's service protocols, benefits, and operating procedures. Assist in training hospital staff on how to effectively utilize 108 services during emergencies. Required Qualifications: Bachelor's degree in Pharmacy, Life Sciences, Healthcare Management, or related field. 1–3 years of experience as a Medical Representative or in a similar healthcare outreach/sales role. Familiarity with emergency medical services or healthcare systems preferred. Key Skills: Strong communication and interpersonal skills. Basic understanding of healthcare terminology and emergency services. Ability to build and maintain professional relationships. Self-motivated, target-oriented, and able to work independently. Willingness to travel extensively within assigned territory. Good reporting and documentation skills. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Bachelor's (Preferred) Experience: Medical Representative: 1 year (Required) Work Location: In person
Key Responsibilities: Responding to Emergency Calls: Drive to emergency scenes using emergency vehicles (ambulances or other medical transport). Respond rapidly to medical emergencies, whether in urban, rural, or industrial settings. Assess the nature and severity of the patient’s condition upon arrival. Communicate with dispatchers and other team members to ensure a coordinated response. Patient Assessment and Care: Perform medical evaluations of patients, including checking vital signs (blood pressure, heart rate, temperature, oxygen levels). Diagnose and manage various medical conditions, including heart attacks, strokes, trauma, allergic reactions, and other emergencies. Administer emergency medical treatments such as administering oxygen, CPR, medication, and IV fluids. Provide advanced life support (ALS) including intubation, defibrillation, and drug administration as needed. Stabilize patients and prevent further injury or complications before and during transport. Transport to Medical Facilities: Safely transport patients to medical facilities while providing continuous care during transit. Monitor patients during transport, adjusting medical treatments as necessary. Communicate with receiving hospitals to provide information about the patient's condition and treatment plan. Documentation and Reporting: Complete accurate and detailed patient care reports, including information about assessments, treatments provided, and the patient's response to care. Ensure all medical records are properly documented and comply with legal and organizational standards. Collaboration with Medical Teams: Work closely with EMTs, nurses, doctors, and other healthcare professionals to provide optimal care. Consult with physicians or medical directors for additional instructions if needed. Patient and Family Support: Provide reassurance and support to patients and their families during highly stressful and emotional situations. Explain procedures to patients and family members to help alleviate fear and confusion. Maintaining Equipment and Vehicle: Ensure that all medical equipment is in working order and fully stocked before and after every shift. Conduct regular checks and maintenance of emergency vehicles to ensure they are ready for use. Adhering to Safety and Legal Protocols: Follow all safety procedures and protocols to ensure personal safety, patient safety, and the safety of other emergency responders. Ensure compliance with all local, state, and federal regulations regarding emergency medical services (EMS). Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Required) Work Location: In person
Job Summary: The Medical Representative (MR) in the 108 Ambulance Service plays a critical role in liaising between healthcare providers (hospitals, clinics, doctors) and the 108 ambulance operations team. The MR is responsible for promoting the usage of 108 services, building relationships with medical institutions, ensuring awareness, and driving coordination for emergency and patient transport services. Key Responsibilities: Promote and create awareness about 108 emergency ambulance services among hospitals, clinics, and the general public. Build and maintain relationships with healthcare professionals (doctors, hospital administrators, nursing staff, etc.). Act as a point of contact between the ambulance services and healthcare institutions for smooth patient referral and transfer processes. Identify and onboard new healthcare institutions for effective coordination in emergency cases. Collect feedback from healthcare providers and patients to improve service delivery. Collaborate with operations teams to ensure timely response and address any service-related concerns. Conduct field visits, awareness drives, and outreach activities to promote the 108 services in rural and urban areas. Provide daily/weekly/monthly reports on outreach activities, targets achieved, and market insights. Educate stakeholders on 108's service protocols, benefits, and operating procedures. Assist in training hospital staff on how to effectively utilize 108 services during emergencies. Required Qualifications: Bachelor's degree in Pharmacy, Life Sciences, Healthcare Management, or related field. 1–3 years of experience as a Medical Representative or in a similar healthcare outreach/sales role. Familiarity with emergency medical services or healthcare systems preferred. Key Skills: Strong communication and interpersonal skills. Basic understanding of healthcare terminology and emergency services. Ability to build and maintain professional relationships. Self-motivated, target-oriented, and able to work independently. Willingness to travel extensively within assigned territory. Good reporting and documentation skills. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Bachelor's (Preferred) Experience: Medical Representative: 1 year (Required) Work Location: In person
Key Responsibilities: Responding to Emergency Calls: Drive to emergency scenes using emergency vehicles (ambulances or other medical transport). Respond rapidly to medical emergencies, whether in urban, rural, or industrial settings. Assess the nature and severity of the patient’s condition upon arrival. Communicate with dispatchers and other team members to ensure a coordinated response. Patient Assessment and Care: Perform medical evaluations of patients, including checking vital signs (blood pressure, heart rate, temperature, oxygen levels). Diagnose and manage various medical conditions, including heart attacks, strokes, trauma, allergic reactions, and other emergencies. Administer emergency medical treatments such as administering oxygen, CPR, medication, and IV fluids. Provide advanced life support (ALS) including intubation, defibrillation, and drug administration as needed. Stabilize patients and prevent further injury or complications before and during transport. Transport to Medical Facilities: Safely transport patients to medical facilities while providing continuous care during transit. Monitor patients during transport, adjusting medical treatments as necessary. Communicate with receiving hospitals to provide information about the patient's condition and treatment plan. Documentation and Reporting: Complete accurate and detailed patient care reports, including information about assessments, treatments provided, and the patient's response to care. Ensure all medical records are properly documented and comply with legal and organizational standards. Collaboration with Medical Teams: Work closely with EMTs, nurses, doctors, and other healthcare professionals to provide optimal care. Consult with physicians or medical directors for additional instructions if needed. Patient and Family Support: Provide reassurance and support to patients and their families during highly stressful and emotional situations. Explain procedures to patients and family members to help alleviate fear and confusion. Maintaining Equipment and Vehicle: Ensure that all medical equipment is in working order and fully stocked before and after every shift. Conduct regular checks and maintenance of emergency vehicles to ensure they are ready for use. Adhering to Safety and Legal Protocols: Follow all safety procedures and protocols to ensure personal safety, patient safety, and the safety of other emergency responders. Ensure compliance with all local, state, and federal regulations regarding emergency medical services (EMS). Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Required) Work Location: In person
Role Overview: As a Supply Chain Executive, you will be responsible for the procurement of medical supplies, inventory and stock management, warehouse operations, vendor and supplier coordination, distribution logistics, data entry and documentation, fleet supply monitoring, compliance and quality assurance, asset and equipment tracking, and inter-department coordination to support uninterrupted EMS delivery. Key Responsibilities: - Purchase medicines, medical consumables, PPE, and ambulance equipment based on demand. - Maintain optimal stock levels at central and field warehouses to prevent shortages or overstocking. - Oversee the receiving, storage, and dispatch of materials at ambulance stations. - Manage vendor relationships, negotiate rates, ensure timely delivery, and conduct quality checks. - Plan and execute timely delivery of supplies to all ambulance hubs. - Maintain accurate records including purchase orders, GRNs, invoices, stock registers, and usage logs. - Ensure each ambulance is stocked with essential items such as oxygen, bandages, and medicines. - Ensure all items meet regulatory and internal quality standards. - Monitor distribution and condition of medical devices and assets in the field. - Collaborate with Operations, Finance, and Quality teams for seamless EMS delivery. Qualifications Required: - Previous experience in procurement and supply chain management. - Strong organizational and communication skills. - Knowledge of inventory management and logistics operations. - Ability to work effectively in a team and coordinate across departments. - Familiarity with regulatory standards in the healthcare industry. (Note: Benefits such as Provident Fund are provided. Work location is in person.),
Job Summary: The 108 ERC Team Leader is responsible for supervising and coordinating the activities of emergency call agents to ensure prompt and efficient response to emergency calls. The role includes performance monitoring, training support, quality control, and coordination with field response teams (ambulances, police, fire, etc.). The Team Leader ensures that standard operating procedures (SOPs) are followed, call handling is effective, and the team meets performance KPIs. Key Responsibilities: Supervise and lead a team of Emergency Response Officers (EROs) in handling 108 emergency calls. Monitor real-time call flow and team performance to ensure timely and effective call handling. Ensure adherence to SOPs and quality standards in every emergency call attended. Provide guidance and real-time support to agents dealing with critical or escalated situations. Coordinate with field response teams such as ambulance drivers, EMTs, police, and fire services to ensure effective dispatch and incident resolution. Prepare daily/weekly performance reports and share feedback with the team and management. Conduct regular team briefings and performance reviews. Identify training needs and assist in training and mentoring new or underperforming staff. Ensure availability of required resources, systems, and backups during shifts. Address operational issues such as absenteeism, shift scheduling, and technical escalations. Handle any escalations from callers or stakeholders in a professional manner. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Master's (Required) Experience: Total: 4 years (Preferred) Team Leader: 1 year (Required) Work Location: In person