J Job Title: Customer Care Executive Location: Gurgoan ,Sector 18 Job Type: Full-time Experience Required: 6 months to 1 year Education: Graduation (Bachelor's degree in any discipline) Joining: Immediate joiners preferred Medium :Hindi (good),English (Average) Job Description: We are looking for a motivated and enthusiastic Customer Care Executive to join our team. The ideal candidate should have experience in customer service and possess excellent communication skills. As a Customer Care Executive, you will be responsible for managing customer queries and complaints, providing product/service information, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound customer calls in a professional and courteous manner. Resolve customer queries and complaints efficiently and effectively. Provide accurate, valid, and complete information by using the right methods and tools. Build sustainable relationships and trust with customers through open and interactive communication. Follow communication procedures, guidelines, and policies. Keep records of customer interactions, process customer accounts, and file documents. Meet personal/team qualitative and quantitative targets. Identify and assess customers’ needs to achieve satisfaction. Assist customers with placing orders, handling returns, and resolving billing issues. Requirements: Bachelor’s degree in any discipline. 6 months to 1 year of experience in a customer service role. Strong phone contact handling skills and active listening. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Problem-solving skills and ability to work under pressure. Familiarity with CRM systems and practices is a plus. Must be an immediate joiner.NOT: Walk in Interview tomorrow 27th Aug 2024,Timing 11:30 to till 3:30pm For more information call on 9289223462 or email hr@thevaani.com Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

Urgent Hiring: Academic Counselor (EdTech Background) Location: Jasola, Delhi Salary: ₹32,000 – ₹35,000 per month Join Immediately We are looking for a dynamic and motivated Academic Counselor to join our team in Jasola, Delhi. If you have a passion for education and are ready to make an impact, we want to hear from you! Key Responsibilities: Guide students and parents about educational programs and career paths Handle inbound/outbound calls and provide counseling Convert leads into enrollments Maintain a strong follow-up system Requirements: Graduate (B.Tech or MBA preferred) Strong communication and interpersonal skills Experience in the EdTech sector will be a plus Must be an immediate joiner Perks: Competitive salary Positive and growth-focused work environment Opportunity to work with a leading name in education Interested candidates Call : 9289223462 Job Type: Full-time Pay: ₹32,000.00 - ₹35,000.00 per month Work Location: In person