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Client Operations Manager Ensono

3.0 - 7.0 years

0 Lacs

karnataka

On-site

Role Overview: As the Client Operations Manager, your primary responsibility will be to ensure the highest standards of service delivery and operational efficiency for our clients. You will focus on managing and improving day-to-day operations related to client delivery expectations, quality assurance, and responsiveness. Your role will involve overseeing the lifecycle of client tickets, changes, and problems, ensuring prompt and effective resolutions while consistently meeting Service Level Agreements (SLAs). Your efforts will directly impact client satisfaction (CSAT) and enhance positive client interactions. Collaborating with various teams and business groups, you will work to enhance IT...

Posted 4 days ago

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