IT Systems & Endpoint Administrator

Position Title: IT Systems & Endpoint Administrator

Job Type: Full-time, Permanent (Work from Office)
Shift Timing: Night Shift (U.S. Timing)
Work Location: Saravanampatti, Coimbatore
Joining Preference: Immediate Joiners / within 15–20 days

Job Summary

We are seeking a skilled IT Systems & Endpoint Administrator with strong expertise in Microsoft 365 administration, mobile and endpoint management (MDM/EMM), and remote system support.
The ideal candidate will manage and enhance our cloud productivity environment, secure and maintain endpoints, and provide remote technical assistance to users across the organization, utilizing Microsoft and third-party tools as required by customer environments.

Key Responsibilities

• Administer and manage Microsoft 365 tenant services including Exchange Online, SharePoint, Teams, OneDrive, and Entra ID (Azure AD).
• Assign, monitor, and manage Microsoft 365 licenses, security groups, and permissions.
• Configure and administer Microsoft Intune (or other MDM/EMM platforms) for mobile devices, laptops, and desktops.
• Enforce endpoint security, compliance policies, and manage application deployments.
• Provide remote technical support for users—troubleshooting connectivity, authentication, and software issues.
• Implement and monitor MFA, Conditional Access, and DLP (Data Loss Prevention) policies.
• Assist in configuring and maintaining security baselines, patch management, and remote administration tools.
• Utilize Remote Monitoring and Management (RMM) platforms to:
• Monitor system health, patch compliance, and endpoint performance.
• Manage automated patch deployments and updates.
• Track alerts, tickets, and remediation activities.
• Generate reports for proactive maintenance and capacity planning.
• Maintain and update IT documentation, Standard Operating Procedures (SOPs), and configuration records.
• Collaborate with IT security and networking teams to maintain a secure, compliant, and efficient IT environment.

Required Skills & Experience

• Proven experience in Microsoft 365 administration, including license management and configuration.
• Hands-on experience with Microsoft Intune, Endpoint Manager, or similar MDM/EMM solutions.
• Familiarity with third-party endpoint management tools (e.g., VMware Workspace ONE, Jamf, MobileIron, etc.).
• Strong understanding of Windows, macOS, and iOS/iPadOS endpoint configuration, patching, and compliance.
• Knowledge of Microsoft Entra ID (Azure AD) identity and access management.
• Proficiency in remote support tools such as Endpoint Manager Remote Assistance, RDP, or comparable third-party solutions.
• Excellent troubleshooting, documentation, and communication skills.

Preferred / Nice-to-Have Skills

• Microsoft 365 Certified: Modern Desktop Administrator Associate or Enterprise Administrator Expert.
• Experience with PowerShell scripting for automation.
• Familiarity with firewall, VPN, and remote connectivity solutions.
• Understanding of cybersecurity frameworks (CIS Controls, NIST, etc.).
• Experience with Single Sign-On (SSO) and identity integrations via Entra ID.
• Knowledge of Microsoft 365 license optimization and billing processes.
• Experience with RMM solutions, automation policy configuration, and ticketing system integration.
• Familiarity with email security tools (Mimecast, Proofpoint, Barracuda).
• Experience with backup/archiving solutions (Veeam, Datto, Barracuda Cloud-to-Cloud).
• Exposure to hybrid environments (on-prem + cloud).
• Knowledge of IT governance frameworks and compliance audits.
• Experience in incident response, cost optimization, and knowledge-base management.
• Experience in end-user training and knowledge sharing.
• Exposure to AWS cloud services and Microsoft Entra ID / IAM integration.

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent professional experience).
• Minimum 1 year of experience in IT systems administration with a focus on Microsoft 365 and endpoint management.

Thanks & Regards
Aruna. P
Technical Recruiter
8838607148
[email protected]

Job Types: Full-time, Permanent

Pay: ₹8,851.93 - ₹37,226.57 per month