IT support Specialist(O365,Sharepoint,VMWARE,Cloud)

6 - 9 years

8 - 11 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Senior IT Support Specialist The role involves monitoring support queues and managing issues from definition to resolution. Responsibilities include: Clear understanding of ITIL Framework and hands-on experience with ITSM platforms (ServiceNow, Remedy, Jira SM). Experience handling basic tasks related to virtualization platforms like VMware, Citrix, or HyperV Hands-on experience with user management in Active Directory, along with clear concepts of DNS and DHCP Experience working with OEMs and coordinating support for end users. Experience with Salesforce user management Experience handling basic tasks around Vmware/Citrix/HyperV or other platforms Hands-on experience with user management on AD; clear concepts on DNS and DHCP Experience working with OEMs and coordinating suppor

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Simba Technologies

Software Development

Vancouver BC

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