Posted:1 month ago|
Platform:
On-site
Full Time
Job Title: Technical Help Desk Support
Experience: Minimum 6 months
Salary: 16k - 20k
Location: District Centre, Janakpuri Responsibilities: Allocate and manage support tickets in the system. Handle client queries through calls and emails. Manage IT-related email communications. Coordinate effectively between engineers and clients to ensure timely resolution. Maintain clear records of client interactions and ticket status. Requirements: Strong communication and coordination skills. Basic understanding of IT support processes. Ability to multitask and manage priorities. Customer-focused with a problem-solving attitude.
Job Type: Full-time
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
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