IT Helpdesk Analyst

1 - 5 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an IT Helpdesk Analyst at our company, you will be responsible for providing technical support and help desk assistance to employees. Your key responsibilities will include: - Troubleshooting technical issues and resolving them promptly - Providing customer support through various communication channels - Ensuring timely resolution of IT-related problems To excel in this role, you should possess the following qualifications: - Technical support and help desk support skills - Proficiency in troubleshooting - Customer support skills - Excellent communication skills - Knowledge of relevant IT systems and tools - Ability to work effectively in an on-site environment - Bachelor's degree in Information Technology, Computer Science, or a related field - Experience in a similar role is a plus Join us in Bhubaneswar for this full-time on-site position and contribute to our organization's IT support team.,

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