IT Field Engineer

IT Hardware Support Field Engineer Location: Chennai, Tamil Nadu
Experience Required: 6 months - 5 Yrs
Employment Type: Freelance_Full timeWorking Days: Monday to Saturday
Working Hours: 9:30 AM to 6:30 PMTravel Requirement: Must have own two-wheeler or vehicle to commute between client sitesSalary Structure: Base monthly package with performance-based slabsMinimum Daily Task: 4 support tickets per dayJob Description:Provide Level 1 technical support for desktop, laptop, printer, and peripheral issues.Perform basic hardware repairs and replacements (fan, RAM, HDD/SSD, keyboard, screen, motherboard).Troubleshoot and resolve basic to moderate hardware issues for desktops, laptops, and peripheral devices.Install and configure operating systems (Windows/Linux) and basic drivers when required after hardware fix.Coordinate with the backend support team for ticket updates and parts availability.Accurately update the status of tickets in the tracking system on completion.Provide on-site IT hardware support at multiple client locations across Chennai.Ensure minimum of 4 tickets are attended and resolved per day.Maintain basic tools and spare parts inventory during travel.Ensure client satisfaction through timely and quality service.

Job Type: Full-time

Pay: ₹1,000.00 - ₹2,000.00 per day

Shift:

• Day shift

Work Days:

• Monday to Friday

Application Question(s):

• Are you open to work as freelance

Location:

• Chennai, Tamil Nadu (Required)

Work Location: In person