IT Business Engagement & Program Management Solution Development Architect

**Role Overview:** At Alorica, our mission is to make lives better, one interaction at a time. We are a global leader in customer service and experience, working with the world's biggest brands and employing tens of thousands of individuals across the globe. **Key Responsibilities:** - Serve customers of top brands by providing excellent customer service and experiences. - Contribute to creating insanely great customer interactions every day. - Support the mission of Making Lives Better with Alorica, a non-profit organization dedicated to assisting employees, their families, and the broader community. **Qualifications Required:** - Strong communication skills to engage effectively with customers. - Ability to work collaboratively in a team environment. - Passion for making a positive impact on people's lives through customer interactions. (Note: Additional details about the company were not included in the provided job description.),