IT Business Analyst

As an IT Business Analyst at our company, you will play a crucial role in bridging the gap between our business teams and IT department, particularly focusing on clients from the United States. Your responsibilities will include: - Collaborating with project managers to align projects with business goals, ensuring smooth execution. - Gathering and interpreting business/project requirements from clients, and articulating these to the development team. - Creating detailed documentation, including Business Requirements Documents (BRD) and Functional Requirements Documents (FRD). - Utilizing advanced documentation and writing skills for effective communication. - Applying modern analysis techniques and business process models to solve organizational challenges. - Engaging in regular communication and presentations with stakeholders to ensure clarity and alignment on project objectives. - Working across different internal business units to understand their challenges and provide actionable solutions. - Developing innovative strategies for new products and services, focusing on client satisfaction and organizational growth. - Communicating and implementing strategies in collaboration with the technical team. - Being available during US business hours for client interactions and project coordination. Qualifications required for this role include: - Bachelors degree in Software Development, Computer Engineering, Project Management, or a related field. - Minimum of 3 years in a supervisory or leadership role within the information technology sector. - Proficiency in SharePoint, SQL, Nintex, Jira, confluence, and BPM tools. - Strong capabilities in both written and verbal communication. Key competencies that are essential for success in this role are: - Technical background pertinent to the platforms and methodologies used within our organization. - Proficient in creating detailed BRD and FRD, leveraging data and processes to address business issues. - Excellent client interaction skills, especially with US-based clients. - Ability to work effectively in a team and across various departments. This position offers an exciting opportunity to leverage both IT and business acumen in a collaborative and dynamic environment. If you are passionate about bridging the gap between technology and business, and possess the qualifications listed, we look forward to your application.,