IT and FM

Job description

Job Title: IT and Facilities Management (FM) Administrator

Job Summary:

The IT and FM Administrator is responsible for overseeing IT infrastructure, systems, and support while also managing the day-to-day operations of facilities. This role ensures smooth functioning of IT services and physical workspaces, contributing to business continuity and efficiency.

Key Responsibilities:

IT Administration:

• Manage IT hardware, software, and network systems.
• Provide technical support for employees, troubleshooting issues with systems, applications, and hardware.
• Monitor and maintain IT security protocols, including firewalls, antivirus, and data protection policies.
• Assist in the procurement, installation, and maintenance of IT assets.
• Coordinate with vendors for IT services, software licensing, and system upgrades.
• Ensure regular data backups and disaster recovery planning.
• Document IT processes, configurations, and troubleshooting guides.

Facilities Management:

• Oversee office maintenance, repairs, and safety compliance.
• Manage relationships with vendors, contractors, and service providers for building maintenance, security, and office supplies.
• Ensure compliance with health, safety, and environmental regulations.
• Handle office space planning, including seating arrangements and resource allocation.
• Monitor utility services, energy consumption, and cost efficiency.
• Manage access control systems, including employee badges and security protocols.
• Support administrative functions such as procurement of office supplies and facility-related budgeting.

Required Skills & Qualifications:

• Bachelor’s degree in IT, Facilities Management, Business Administration, or a related field.
• 2+ years of experience in IT support and/or facilities management.
• Strong knowledge of IT systems, networking, and security best practices.
• Familiarity with facilities operations, safety regulations, and building maintenance.
• Excellent problem-solving and multitasking abilities.
• Strong communication and interpersonal skills to coordinate with different departments.
• Ability to manage vendors and negotiate contracts.
• Proficiency in Microsoft Office, IT support tools, and ticketing systems.

Preferred Qualifications:

• Certifications in IT (e.g., CompTIA, ITIL) or Facilities Management (e.g., FMP, CFM) are a plus.
• Experience with asset management and procurement.
• Knowledge of workplace safety and compliance requirements.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Work Location: In person

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance

Work Location: In person