Job Title: IT and Facilities Management (FM) Administrator Job Summary: The IT and FM Administrator is responsible for overseeing IT infrastructure, systems, and support while also managing the day-to-day operations of facilities. This role ensures smooth functioning of IT services and physical workspaces, contributing to business continuity and efficiency. Key Responsibilities: IT Administration: Manage IT hardware, software, and network systems. Provide technical support for employees, troubleshooting issues with systems, applications, and hardware. Monitor and maintain IT security protocols, including firewalls, antivirus, and data protection policies. Assist in the procurement, installation, and maintenance of IT assets. Coordinate with vendors for IT services, software licensing, and system upgrades. Ensure regular data backups and disaster recovery planning. Document IT processes, configurations, and troubleshooting guides. Facilities Management: Oversee office maintenance, repairs, and safety compliance. Manage relationships with vendors, contractors, and service providers for building maintenance, security, and office supplies. Ensure compliance with health, safety, and environmental regulations. Handle office space planning, including seating arrangements and resource allocation. Monitor utility services, energy consumption, and cost efficiency. Manage access control systems, including employee badges and security protocols. Support administrative functions such as procurement of office supplies and facility-related budgeting. Required Skills & Qualifications: Bachelor’s degree in IT, Facilities Management, Business Administration, or a related field. 2+ years of experience in IT support and/or facilities management. Strong knowledge of IT systems, networking, and security best practices. Familiarity with facilities operations, safety regulations, and building maintenance. Excellent problem-solving and multitasking abilities. Strong communication and interpersonal skills to coordinate with different departments. Ability to manage vendors and negotiate contracts. Proficiency in Microsoft Office, IT support tools, and ticketing systems. Preferred Qualifications: Certifications in IT (e.g., CompTIA, ITIL) or Facilities Management (e.g., FMP, CFM) are a plus. Experience with asset management and procurement. Knowledge of workplace safety and compliance requirements. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person
