iSolufy LLC

Position Overview We are seeking a highly skilled Zoho Engineer with strong expertise in customizing and programming across the Zoho suite, particularly Zoho CRM, Zoho Inventory, Zoho Commerce, and Zoho APIs . This role will be responsible for building, customizing, and integrating solutions that support our distribution company’s end-to-end operations, ensuring seamless workflows, automation, and data consistency across the entire Zoho ecosystem. The ideal candidate is both technical and business-oriented, able to translate operational needs into scalable solutions that optimize sales, e-commerce, inventory, logistics, and customer management. Key Responsibilities Zoho CRM Development & Customization - Customize modules, fields, layouts, workflows, and automation to meet business needs. - Build and maintain advanced functions (Deluge scripting) for custom workflows and validations. - Develop dashboards and reports to provide actionable insights for sales and operations. Zoho Inventory & Distribution Operations - Configure and customize Zoho Inventory for product management, stock control, and order fulfillment. - Automate purchase order, sales order, and invoicing processes. - Ensure accurate data synchronization across CRM, Inventory, and Finance modules. Zoho Commerce & Online Sales - Implement and customize Zoho Commerce storefronts for B2B/B2C sales. - Integrate product catalogs, pricing rules, and customer portals with CRM and Inventory. - Optimize checkout, payment processing, and order fulfillment workflows. API Development & Integrations - Design and implement API integrations between Zoho and external platforms (ERP, accounting, e-commerce, logistics). - Maintain middleware scripts for real-time data exchange. - Troubleshoot and resolve integration issues. Workflow Automation - Analyze business processes and recommend automation opportunities. - Implement Blueprints, approval processes, and multi-step workflows. - Ensure compliance with best practices and data governance standards. Technical Support & Documentation - Provide ongoing support for Zoho users (sales, operations, finance teams). - Create and maintain technical documentation, workflow maps, and API references.- Collaborate with cross-functional teams to ensure solutions align with business goals. Qualifications - Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience). - 5+ years of proven experience working with Zoho CRM, Zoho Inventory, and Zoho Commerce, including customization and API integrations. - Strong programming skills in Deluge (Zoho scripting), JavaScript, PHP, or Python. - Hands-on experience with Zoho Creator, Zoho Books, Zoho Analytics, and Zoho Flow is a strong plus. - Experience in distribution, supply chain, or e-commerce environments preferred. - Excellent problem-solving skills and the ability to translate business requirements into technical solutions. - Strong communication skills to work with both technical and non-technical stakeholders. Preferred Skills - Experience integrating Zoho with ERP systems, marketplaces (Shopify, Amazon), or accounting software. - Knowledge of REST APIs, OAuth, and webhooks. - Familiarity with SQL and data modeling. - Ability to manage projects independently and deliver on time.