Key Responsibilities Handle inbound and outbound customer queries through calls, emails, and chat. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Maintain customer records by updating information in the CRM system. Deliver product-related information clearly and patiently. Escalate unresolved issues to the appropriate internal teams. Follow communication procedures, guidelines, and policies. Provide feedback on recurring issues and help identify process improvements. Preferred Qualifications Experience in a voice-based customer support process. Prior knowledge in stock trading or financial services environment. Required Skills & Qualifications 1-5 years of experience in a customer-facing role (BPO/ITES/Fintech preferred). Excellent verbal communication skills in English & Hindi. Ability to communicate in Telugu is an added advantage. Willingness to work in rotational shifts.
Identify and qualify potential leads through outbound calls and emails Explain features to showcase value to potential clients. Drive the end-to-end sales process Maintain accurate records of leads, conversations, and sales activities in the CRM
Role & responsibilities Product Development & Collaboration Collaborate with the development team to translate financial concepts and business logic into clear technical specifications. Provide detailed inputs on financial instruments (equities, futures, and options) to ensure accurate implementation of trading and investing features. Partner with the content team to design and refine the financial content strategy, including blogs, videos, and educational material. Contribute to the continuous improvement of financial courses (e.g., Options Trading, Technical Analysis). Market Research & Analysis Conduct comprehensive technical and fundamental analysis of Indian stock markets. Identify short-term trading opportunities and long-term investment opportunities. Stay updated on global and domestic market trends, regulatory changes, and economic developments. Strategy Development & Backtesting Research, design, and develop systematic trading strategies across equities, futures, and options. Backtest strategies rigorously using historical and real-time data to evaluate profitability, risk, and robustness. Continuously improve stock ranking frameworks and optimize portfolio allocation models. Implement and refine risk management frameworks for trading and investment portfolios. Performance & Risk Evaluation Analyze and monitor the performance of deployed strategies against benchmarks. Optimize asset allocation through quantitative models. Provide regular performance reports, insights, and risk assessments to stakeholders. Preferred candidate profile Education Bachelors degree or higher in Finance, Economics, Mathematics, Statistics, or related fields. Experience Minimum 1 year in equity research, analysis, and/or trading. Technical Skills Strong proficiency in technical analysis tools and indicators. Hands-on experience in backtesting and strategy optimization for equities, futures, and options. Knowledge of fundamental valuation methods (DCF, comparables, sector analysis, etc.). Familiarity with options pricing models and derivative strategies (Greeks, hedging, spreads, etc.). Proficiency in Python, R, MATLAB, or similar languages for quantitative analysis and backtesting. (Additional Advantage) Experience with data visualization and reporting tools (Excel, Power BI, Tableau). (Additional Advantage) Additional Skills Strong understanding of risk management frameworks and portfolio optimization. Knowledge of regulatory and compliance requirements related to trading and research. Excellent communication, presentation, and documentation skills. Ability to work independently, as well as in cross-functional teams. Problem-solving mindset with an eye for innovation and process improvement. Why Join Us? Be part of a fast-scaling fintech platform with thousands of active users. Work on meaningful features that directly impact investor success. Flexible work culture with high ownership. Opportunity to collaborate with a passionate team of product managers, data scientists, and engineers.
Role & responsibilities Build and maintain high-performance mobile applications using Flutter for both Android and iOS platforms. Collaborate with product managers and UI/UX designers to translate business requirements into responsive and visually appealing mobile interfaces. Integrate backend APIs to fetch and display live stock market data with real-time performance in mind. Work closely with the tech team to ensure best coding practices, performance optimization, and testing standards. Write clean, scalable, and reusable code with proper documentation. Participate in code reviews and contribute to improving team processes. Preferred candidate profile 1 to 2+ years of experience in Flutter mobile app development. Strong knowledge of Dart and experience building mobile apps for Android and iOS. Experience in REST API integration, local storage, and state management tools like Provider / Bloc / Riverpod. Understanding of Flutter-specific UI principles, animations, and widget lifecycle. Familiarity with using Firebase, push notifications, deep linking, and app deployment to Play Store / App Store. Good understanding of Git, CI/CD pipelines, and app version control. Good to Have Experience or understanding of stock market apps, charting libraries, or financial dashboards. Understanding of Angular (used in our web stack) is a big plus. Passionate about fintech, trading, or investment platforms. Previous work on fintech, trading apps, or analytics dashboards. Why Join Us? Be part of a fast-scaling fintech platform with thousands of active users. Work on meaningful features that directly impact investor success. Flexible work culture with high ownership. Opportunity to collaborate with a passionate team of product managers, data scientists, and engineers.