We are looking for a Associate Technical Project Manager to assist in the planning, coordination, and execution of technical projects. This role is ideal for someone who has a solid understanding of technology and project workflows and is looking to grow into a full Technical Project Manager role over time. You will work closely with Technical Project Managers, developers, designers, QA teams, and other stakeholders to support smooth project delivery and ensure all pieces of the puzzle come together effectively. Key Responsibilities Project Support & Coordination Assist TPMs in breaking down project requirements into actionable tasks. Help track timelines, progress, and dependencies across the team. Schedule and run stand-ups, sprint planning, and retrospective meetings. Documentation & Reporting Maintain clear and up-to-date project documentation including status reports, risk logs, timelines, and task trackers. Help prepare reports and presentations for internal and client meetings. Communication & Follow-ups Act as a point of contact for internal communications on project status. Ensure timely follow-ups on assigned tasks and flag bottlenecks early. Task & Resource Tracking Monitor task allocations, team workloads, and sprint boards. Ensure deadlines are being met and escalate any blockers to the TPM or team leads as needed. Quality Checks & Testing Support Coordinate with QA teams to ensure that deliverables are tested against requirements. Assist in unit testing of core use cases before and after deployments. Deployment Coordination Support the deployment process by coordinating with developers, QA, and DevOps. Ensure final checklists are in place and deployments happen with minimal disruption. Process Improvement Help refine project processes by identifying gaps or inefficiencies. Bring ideas to improve team velocity, documentation, or communication flows. Requirements and skills 1-3 years of experience in a project coordination or support role (preferably in a tech environment) Basic understanding of software development lifecycles and agile methodologies Strong organizational skills and attention to detail Clear and effective verbal and written communication Comfort using tools like Jira, Trello, Asana, or similar Proactive mindset with a willingness to learn and grow into a leadership role
We are seeking an experienced Full Stack Developer with a strong background in PHP, Laravel, ReactJS, Node.js and Next.js. The ideal candidate will have a deep understanding of microservices architecture, and experience with e-commerce platforms. You will work on developing and maintaining high-quality web applications, ensuring optimal performance and user experience. Key Responsibilities: • Web Development: Design, develop, and maintain full-stack applications using PHP (Laravel), ReactJS, Node.js and Next.js. • Microservices: Implement and manage microservices architecture to ensure scalable and modular applications. • API Integration: Develop and integrate RESTful APIs and third-party services, ensuring seamless communication between frontend and backend systems. • Cloud Deployment: Deploy, manage, and monitor applications on AWS, utilizing services like EC2, S3, RDS, and Lambda. • Version Control: Utilize Git for version control, ensuring a clean and manageable codebase. • E-commerce Development: Build and enhance e-commerce platforms, focusing on user experience, payment gateways, and order management systems. • Queue Management: Implement and manage queue systems (e.g., AWS SQS, Redis) for handling asynchronous tasks. • Testing and Debugging: Write unit and integration tests to ensure code quality and perform debugging to resolve issues. • Collaboration: Work closely with cross-functional teams, including UI/UX designers, product managers, and other developers, to deliver high-quality software solutions. • Continuous Improvement: Stay updated with the latest industry trends and technologies, continuously improving your skill set and the quality of the codebase. Qualifications: • Experience: 1-5 years of experience in full-stack development with a strong focus on PHP, Laravel, ReactJS, Node.js and Next.js. • Proficiency in: • Laravel framework for backend development and Node JS, Express JS API Development. • ReactJS and Next.js for frontend development. • Microservices architecture and implementation. • Git for version control. • E-commerce: Experience in developing and maintaining e-commerce platforms, including knowledge of payment gateways and order management systems. • Database Management: Strong understanding of SQL/NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB). • API Development: Proficiency in developing and integrating RESTful APIs. • Problem-Solving: Excellent analytical and problem-solving skills. • Communication: Strong written and verbal communication skills. • Team Player: Ability to work effectively in a team-oriented environment. Nice to Have: • Experience with containerization (Docker). • Knowledge of CI/CD pipelines. • Familiarity with GraphQL.
About the Role: We are looking for a highly motivated and detail-oriented Software Test Engineer with 2+ years of hands-on experience in software testing. The ideal candidate will be responsible for ensuring product quality through the development and execution of test plans, cases, and scripts (manual and/or automated). You will collaborate closely with developers, product managers, and other stakeholders to deliver high-quality software solutions. Key Responsibilities: Design, develop, and execute test cases based on requirements and functional specifications. Perform functional, regression, integration, system, and smoke testing. Identify, record, document, and track bugs thoroughly using tracking tools like JIRA, Bugzilla, etc. Collaborate with development and product teams to troubleshoot issues and verify fixes. Prepare test reports and provide status updates regularly. Work with automation tools (if applicable) to design and execute automated test cases. Ensure the software meets quality standards before release. Actively participate in Agile/Scrum processes including sprint planning, stand-ups, and retrospectives. Required Skills & Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. Minimum 2 years of experience in software testing (manual and/or automation). Strong understanding of software development lifecycle (SDLC) and QA methodologies. Experience with test management and defect tracking tools (e.g., JIRA, TestRail, HP ALM). Solid understanding of database testing using SQL. Familiarity with automation tools such as Selenium, TestNG, Postman, or similar is a plus. Basic understanding of APIs and testing RESTful services is preferred. Excellent analytical and problem-solving skills. Strong verbal and written communication skills.
We are seeking a Customer Success Manager with strong technical skills to join our team. The ideal candidate will be proactive, customer-obsessed, and capable of bridging the gap between business needs and technical solutions. You will play a key role in onboarding clients, driving adoption, ensuring retention, and uncovering growth opportunities Key Responsibilities: Serve as the primary point of contact for customers post-sale, guiding them through onboarding, training, and adoption phases. Collaborate with customers to define success milestones and ensure timely achievement. Assist customers in setting up and navigating our SaaS platform, troubleshooting issues, and optimizing usage. Act as a liaison between customers and internal teams (technical, product, sales) to resolve concerns quickly and effectively. Monitor customer health metrics to identify risks and opportunities for upselling or cross-selling. Develop and deliver customer training sessions, guides, and educational materials. Gather customer feedback and work with the product team to influence the roadmap. Drive initiatives to reduce churn and increase customer lifetime value. Lead and manage a team of Customer Success Executives Promote best practices for maximizing product value Key Responsibilities Serve as the primary point of contact for customers post-sale, guiding them through onboarding, training, and adoption phases. Collaborate with customers to define success milestones and ensure timely achievement. Assist customers in setting up and navigating our SaaS platform, troubleshooting issues, and optimizing usage. Act as a liaison between customers and internal teams (technical, product, sales) to resolve concerns quickly and effectively. Monitor customer health metrics to identify risks and opportunities for upselling or cross-selling. Develop and deliver customer training sessions, guides, and educational materials. Gather customer feedback and work with the product team to influence the roadmap. Drive initiatives to reduce churn and increase customer lifetime value. Promote best practices for maximizing product value. Requirements: Experience: Minimum 2+ years as a Customer Success Manager or in a similar client-facing role in a SaaS or tech environment. Technical Skills: Hands-on experience with SaaS platforms; ability to understand APIs, integrations, and basic troubleshooting. Strong communication skills (written & verbal) with the ability to simplify complex concepts. Proven ability to build trust, manage expectations, and maintain long-term client relationships. Highly organized, accountable, and able to manage multiple customer accounts simultaneously. Experience in training users and delivering product demos. Bachelors degree in Engineering or a related technical field (preferred) Nice to Have: Understanding of SaaS metrics like churn rate, NPS, and ARR.
We are looking for a skilled Infrastructure Engineer to join our dynamic Infra team. You will be responsible for managing, designing, and optimizing enterprise IT infrastructure. The ideal candidate will have hands-on expertise in system administration, network management, cloud infrastructure, and automation tools. This role is critical to ensuring high availability, security, and scalability of our IT environment. Key Responsibilities: Design, implement, and maintain core infrastructure systems including servers, storage, network, and cloud platforms. Oversee and support enterprise-wide IT infrastructure, ensuring 24/7 uptime and performance. Manage virtualization technologies such as VMware, Hyper-V, or similar platforms. Administer Windows/Linux environments and related services (AD, DNS, DHCP, Group Policies). Monitor system health and performance; proactively address bottlenecks and outages. Implement and manage backup, disaster recovery, and business continuity solutions. Ensure infrastructure security and compliance with industry standards. Collaborate with security, development, and application teams to support IT projects. Automate repetitive tasks using scripting tools (e.g., PowerShell, Bash, Python). Troubleshoot and resolve complex infrastructure issues (L3 Support). Maintain accurate infrastructure documentation, asset inventories, and change records. Mentor junior team members and support knowledge-sharing across teams. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of experience in IT infrastructure roles with progressive responsibility. Strong knowledge of server administration (Windows/Linux) and network configurations. Hands-on experience with cloud platforms like AWS, Azure, or Google Cloud. Proficiency in virtualization, storage (SAN/NAS), and backup technologies. Familiar with infrastructure monitoring tools and performance tuning. Experience in scripting and automation (PowerShell, Ansible, or similar). Strong problem-solving and project management skills. Excellent verbal and written communication. Nice to Have: Experience with containerization and orchestration tools (Docker, Kubernetes). Exposure to DevOps tools (CI/CD pipelines, Jenkins, GitLab CI, etc.). Knowledge of Infrastructure as Code (IaC) tools (Terraform, CloudFormation). Familiarity with Zero Trust architecture and modern endpoint protection solutions. Understanding of compliance frameworks like ISO 27001, SOC 2, HIPAA, etc. Ability to optimize and manage cloud cost and resource governance . Experience with identity and access management solutions (Okta, Azure AD). Exposure to enterprise service management platforms (ServiceNow, Jira). Participation in data center migration or cloud transformation projects .