Intrust Global Eservices

Role & responsibilities Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use. Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation. Establish service level agreements with end users. Provides ownership” of problem through final resolution. Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network. Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts. Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. Negotiate with vendors, outsourcers, and contractors to secure network products and services. Assess, approve, and administer all equipment, hardware, and software upgrades. Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software. Responsible for on-site and off-site data centres. Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on. Manage and ensure effectiveness of security solutions, including firewalls, anti- virus solutions, and intrusion detection systems. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Oversee the administration of user accounts, permissions, and access rights in AD. Direct and administrate a contingent of network analysts and technicians, and where necessary, conduct performance reviews and corrective action. Provide guidance to junior members of the team. Ensure their team successfully completes the ISMS and QMS related trainings provided by the company at appropriate intervals. Ensure to provide the team quality related trainings for process improvement Preferred candidate profile