About Intozi Intozi is a fast-growing AI video analytics and computer vision company building cutting-edge solutions like Ikshana – AI Vision Agent , Highway & Mobility analytics, Airport analytics, Manufacturing compliance intelligence, and custom CV deployments across India. We are looking for a Project Support Engineer who can ensure smooth deployment, onboarding, support, and delivery of AI-based video analytics projects. Responsibilities Project Deployment & Support Assist in installation, configuration, and commissioning of Intozi video analytics systems. Coordinate with field engineers for camera integration, network setup, and hardware readiness. Conduct system testing, verification, and ensure readiness for PoCs and production deployments. Technical Troubleshooting Diagnose issues related to cameras, servers, GPUs, networking, and software components. Work closely with the engineering team to resolve bugs, configuration errors, and site-specific challenges. Provide L1/L2 support for customer queries and incident resolution. Monitoring & Reporting Monitor system health, alerts, and analytics performance through dashboards. Prepare deployment reports, checklists, logs, RCA documents, and customer update reports. Track SLA compliance and ensure timely ticket closures. Customer Coordination Interact with clients, system integrators, and partners for smooth project execution. Conduct user training and help customers understand product workflows. Support demo setups, PoCs, and pilot deployments. Documentation & Process Maintain installation guides, site survey reports, network diagrams, and deployment documentation. Ensure adherence to project timelines and quality standards. Skills & Qualifications Technical Skills Basic understanding of networking , IP cameras, NVR/VMS systems, and server hardware. Knowledge of Linux , command-line usage, and basic troubleshooting. Familiarity with AI/video analytics concepts (preferred). Exposure to cloud/on-prem deployments, GPUs, and Docker (added advantage). Soft Skills Strong communication and customer-handling abilities. Ability to work under pressure during project go-live and PoC phases. Good documentation and coordination skills. Education B.Tech / B.E. / Diploma in Electronics, Computer Science, IT, or related fields. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person
About Intozi Intozi is one of India’s fastest-growing AI video analytics and computer vision companies. Our platform Ikshana powers real-time analytics for Airports, Manufacturing, Highways & Traffic, Logistics, Smart Cities, Retail, and Enterprise Security.We are expanding our team with a Presales Engineer who can translate customer requirements into impactful AI-driven solutions. Role Overview The Presales Engineer will work closely with the sales, product, and engineering teams to design solutions, deliver demos, handle RFPs, and drive technical conversations with customers and partners. Key Responsibilities Solution Design & Technical Scoping Understand customer needs and map them to Intozi’s AI video analytics capabilities. Prepare solution architectures, hardware sizing, network design, and deployment plans. Conduct technical feasibility checks for PoCs and enterprise deployments. Product Demonstrations Deliver impactful product demos of Ikshana , highway suite, manufacturing analytics, airport modules, and custom CV workflows. Conduct on-site and remote demonstrations, pilots, and PoCs. RFP / Proposal / Documentation Own technical responses to RFPs, RFQs, and tenders. Prepare solution documents, BoQs, compliance sheets, presentations, and technical proposals. Collaborate with sales team to ensure timely and accurate submissions. Customer Engagement Participate in meetings with CXOs, IT heads, system integrators, and field teams. Translate business problems into technical solutions and communicate benefits clearly. Support pricing discussions with cost/architecture justifications. Cross-Team Collaboration Coordinate with product & engineering teams for feature clarifications and customization requirements. Provide customer feedback for product improvements and roadmap alignment. PoC & Deployment Support Assist in setting up pilots/PoCs with technical clarity and benchmarks. Conduct site surveys, requirement analysis, and deployment recommendations. Required Skills & Experience Technical Skills Strong knowledge of: IP cameras, VMS, networking (VLANs, routing, bandwidth planning) Server/GPU sizing, cloud/on-prem architecture Basic understanding of AI/CV models, analytics pipelines, VLM/VLM concepts (added advantage) Exposure to tools like Visio, PPT, Excel (sizing sheets, diagrams). Experience with RFP/tender processes. Soft Skills Strong communication & presentation abilities. Ability to simplify technical concepts for non-technical audiences. Structured thinking, problem-solving, and documentation skills. Qualification B.Tech/B.E. in IT, Computer Science, ECE, or related fields. Prior presales/solution engineering experience in AI/Video Analytics/IT/Surveillance domains preferred. Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Benefits: Provident Fund Work Location: In person