About the Role We’re looking for a Support & Release Engineer with strong Java knowledge to help us scale and support our growing customer base. This role is first and foremost about keeping our systems stable, deployments smooth, and customer onboarding seamless. You’ll play a critical role in ensuring that our clients have a reliable, well-supported experience from day one. This is not a pure development role — it’s ideal for someone who is support focused but comfortable working with code to improve stability, tooling, and processes. Your Mission: Be the front line of technical support — triage issues, support customers, and liaise between business and engineering. Contribute to backend code — fix bugs, add integrations and build tools that support support. Manage our release processes — own deployments and ensure smooth, repeatable delivery of new versions. Take ownership of onboarding — make it faster, smoother, and more scalable for new clients. What You’ll Do : Support & Triage: Act as first-line support for internal teams and clients. Investigate issues, identify patterns, and escalate effectively. Release Management: Own deployments to AWS and Azure. Improve build and deployment reliability with CI/CD pipelines and automation. Customer Onboarding: Lead the technical onboarding journey for new clients. Document and improve steps to reduce friction and repetition. Bug Fixing & Stability: Fix backend bugs in Java and contribute small improvements that enhance system reliability and supportability. Tooling & Monitoring: Improve support tooling, logging, and monitoring so issues are easier to detect and resolve quickly. Collaboration: Work closely with engineering, product, and customer teams to ensure a seamless experience for customers. What You’ll Bring : Flexibility – We require high availability and flexibility in supporting our UK customers and providing them with support excellence. You could be called upon at anytime. Support-first mindset – You’re energised by solving problems and helping others succeed. You enjoy being the go-to person for resolving production issues. Release know-how – Experience co-ordinating releases and deployments with working knowledge of CI/CD and scripting (e.g.Bash). Our infrastructure is AWS & Azure. Java proficiency – Comfortable navigating Java backend codebases to fix bugs, add integrations, or enhance stability. We use Java 8, MySQL with many API integrations. Spring boot experience is a plus. Process improvement – You love finding ways to make onboarding, deployments, and support more repeatable and less manual. Strong communication – Able to collaborate across technical and non-technical teams and communicate clearly with stakeholders. Bonus Skills : Exposure to DevOps and/or CI/CD. Familiarity with web application security and best practices. Why Join Us? You’ll be a key early hire in a fast-moving, supportive, and experienced team. Reporting to the Head of Product Engineering, you’ll have the autonomy to shape support, release, and onboarding processes as we scale. You’ll work across the business and play a vital role in our customers’ success. Show more Show less
Join our dynamic AI team as AI/ML Engineer focused on backend and AI system development. You will design, develop, and scale robust backend services and AI/ML pipelines using Python (3.11+), FastAPI. Your work will involve building advanced generative AI solutions—such as retrieval-augmented generation (RAG) and agent-based workflows—leveraging large language models to solve real-world problems. Our projects span multiple verticals, including healthcare and management consulting, providing a unique opportunity to work on impactful, real-world challenges. What you will be doing: Develop and maintain scalable backend APIs and services in Python (3.11+) using FastAPI Design and implement LLM-driven solutions, including prompt engineering and intelligent AI agent workflows Build and deploy Retrieval-Augmented Generation (RAG) pipelines using vector databases (Weaviate, Neo4j, Firestore) Leverage LangChain and LangGraph frameworks for orchestrating LLM interactions and knowledge graph tasks Integrate and manage data storage with Firebase Firestore or similar NoSQL databases on Google Cloud Platform (GCP) Process, clean, and analyze text data using NLP techniques to feed into AI pipelines Collaborate with cross-functional teams to translate requirements into robust AI features and ensure production readiness Create dashboards and developer tools (using JavaScript/TypeScript) for monitoring and analytics of AI systems Ensure code quality and follow best practices (testing, CI/CD) for reliable production deployments You are a good match if you have: 3+ years of software engineering experience with a strong focus on Python (3.11+) and backend development Proficiency with FastAPI or similar Python web frameworks for building RESTful APIs Hands-on experience with large language models (LLMs) and Generative AI, including prompt engineering techniques Solid experience with LangChain and LangGraph (or equivalent orchestration frameworks) Proven track record in building RAG systems and deploying AI agents in production environments Proficient in using vector databases like Weaviate for semantic search and retrieval Strong NLP and text data processing skills (tokenization, embeddings, text analytics) Experience with Google Cloud Platform (GCP) services and Firebase Firestore (or other NoSQL databases) Basic proficiency in JavaScript/TypeScript for developing internal dashboards or front-end components Excellent communication, teamwork and problem-solving skills is must You get extra points for: Experience with other cloud platforms (AWS, Azure) and cloud-native architectures Familiarity with containerization (Docker, Kubernetes) and CI/CD pipelines Experience with frontend frameworks (React, Vue) or visualization libraries for dashboards Why join us? You’ll be a key early hire in a fast-moving, supportive, and experienced team. Reporting to the Head of Product Engineering, you’ll have the autonomy to shape support, release, and onboarding processes as we scale. You’ll work across the business and play a vital role in our customers’ success. Show more Show less
As a Support & Release Engineer with strong Java knowledge, your primary responsibility will be to ensure the stability of our systems, facilitate smooth deployments, and streamline customer onboarding. You will be instrumental in providing our clients with a reliable and well-supported experience right from the beginning. Your role will involve being the first point of contact for technical support, resolving issues, assisting customers, and bridging the gap between the business and engineering teams. Additionally, you will contribute to backend code to enhance stability, develop tools to support the support process, manage release processes, and improve the onboarding experience for new clients. Key Responsibilities: - Support & Triage: Provide initial support to internal teams and clients, investigate issues, identify trends, and escalate when necessary. - Release Management: Oversee deployments to AWS and Azure, enhance build and deployment reliability through CI/CD pipelines and automation. - Customer Onboarding: Lead the technical onboarding process for new clients, streamline steps to reduce complexity and repetition. - Bug Fixing & Stability: Rectify backend bugs in Java, implement minor enhancements to boost system reliability and supportability. - Tooling & Monitoring: Enhance support tools, logging mechanisms, and monitoring systems for quicker issue detection and resolution. - Collaboration: Collaborate closely with engineering, product, and customer teams to ensure a seamless customer experience. Key Requirements: - Flexibility: Availability and flexibility to support UK customers whenever required. - Support-first mindset: Enthusiasm for problem-solving and assisting others in achieving success. - Release know-how: Experience in coordinating releases and deployments, familiarity with CI/CD and scripting. - Java proficiency: Ability to navigate Java backend codebases, fix bugs, integrate APIs, and enhance stability. - Process improvement: Passion for enhancing onboarding, deployment, and support processes. - Strong communication: Ability to effectively communicate with technical and non-technical teams and stakeholders. Bonus Skills: - Exposure to DevOps and/or CI/CD. - Familiarity with web application security and best practices. Why Join Us: - Become a key early member of a dynamic, supportive, and experienced team. - Report directly to the Head of Product Engineering, with the freedom to shape support, release, and onboarding procedures as we expand. - Contribute significantly to our customers" success by working across the business and playing a crucial role in their journey.,
We are Looking for a proactive problem-solver with strong communication skills who thrives in a collaborative team environment to lead the management (Maintain, Support, Day 2 Ops) and migration of workloads from VMware to a Red Hat OpenShift Virtualization platform . We are looking for two tiers of expert consultants— Senior and Principal —to join our team for 6 months project. Key Responsibilities: Platform Management: Maintain, automate, monitor, and Day 2 Ops to our production-grade RedHat OpenShift Container Platform with the OpenShift Virtualization operator. VM Migration: Lead and execute the migration of virtual servers from VMware vSphere to OpenShift Virtualization using tools like `virt-v2v` and CDI (Containerized Data Importer). Performance & Optimization: Proactively monitor platform health, performance, and capacity. Perform tuning and optimization of nodes, storage, and networks for virtualized workloads. Troubleshooting: Serve as the highest level of escalation for diagnosing and resolving complex issues related to OpenShift Virtualization, KubeVirt, CNI (e.g., OVNKubernetes), and storage (CSI). Security & Compliance: Implement and maintain security best practices for the platform, including hardening, role-based access control (RBAC), and network policies. Disaster Recovery: Design and implement robust backup, recovery, and disaster recovery strategies for both containerized and virtualized workloads. Infrastructure as Code (IaC): Develop and maintain automation scripts using Ansible, Terraform, or Golang to manage the platform efficiently. (Principal Level): Architect the platform strategy, define migration roadmaps, and provide technical leadership and mentor for senior engineers and other team members. Mandatory Qualifications: Excellent communication skills for collaboration and knowledge sharing in must. 6+ (Senior) or 8+ (Principal) years of infrastructure engineering experience. Must have 2+ years of hands-on experience with Red Hat OpenShift Virtualization in production. Deep expertise in OpenShift Container Platform (OCP 4.x+) and Kubernetes core concepts. Experience with infrastructure automation tools such as Ansible Automation Platform , Terraform Must be experienced in Day 2 Operations and Troubleshooting. Strong understanding of Kubernetes fundamentals: Pods, Deployments, Stateful Sets, Services, Networking, Storage, etc. Hands-on experience with Linux operating systems (RHEL, CentOS) including system administration, kernel tuning, and troubleshooting. Solid knowledge of container technology (Docker, CRI-O). Significant Advantage: Expert-level VMware vSphere knowledge. Direct experience migrating VMs from VMware to OpenShift Virtualization. Scripting skills (Bash, Python, Go) and Red Hat certifications . Experience with monitoring and logging tools (Prometheus, Grafana, Elasticsearch, Kibana). Red Hat certifications (e.g., RHCE, CKA, CKAD, Red Hat Certified Specialist in OpenShift Virtualization). Contract Details : Initial 6-month full-time contract with a high likelihood of extension based on performance and project needs. Competitive market rates will be offered commensurate with experience and expertise.
We are seeking a skilled Software Development Engineer in Test (SDET) to join our QA team. The ideal candidate will have a strong background in manual and automated testing of large-scale enterprise applications, with a specific focus on backend and API validation. You will ensure application quality through comprehensive test case design and effective automated test implementation using Java and industry-standard frameworks. We are looking for immediate joiners. Responsibilities: Analyze requirements and design exhaustive positive and negative test cases to support functional and automation testing. Execute manual and automated testing focused on backend systems and REST endpoints, ensuring thorough validation of all features. Develop and maintain automated test scripts using Java for RESTful API validation. Test REST endpoints through automated frameworks; validate request/response accuracy, error handling, and data integrity. Implement and maintain reporting frameworks such as Allure for detailed test execution reports. Work with behavior-driven development frameworks like Cucumber and build automation using Maven. Participate in calls with product teams, coordinating and seeking clarifications where necessary. Collaborate closely with developers to resolve defects, share findings, and drive quality improvements. Document and track defects, providing clear communication to cross-functional stakeholders. Participate in test planning, estimation, and ongoing status reporting. Requirements: 4-6 years of hands-on QA experience, including both manual and automation testing. Strong experience with Java for automation scripting. Proven expertise in automating RESTful API testing. Experience testing REST endpoints and developing automated tests for endpoint validation. Exposure to reporting frameworks like Allure. Familiarity with the Cucumber framework for BDD and Maven for build automation. Experience working with record and playback tools for test creation and defect reproduction. Strong communication skills; ability to coordinate with product and development teams. Proven ability to write comprehensive positive and negative test cases. Exposure to large-scale enterprise applications. Desirable Skills: Experience with bug tracking and test management tools (e.g., JIRA, TestRail). Knowledge of SDLC methodologies and QA best practices. Ability to work both independently and in collaborative, cross-functional teams.
We are seeking a talented and motivated Software Engineer with 5-7 years of experience in Java, and SQL to join our dynamic development team. You will be responsible for designing, developing, and maintaining innovative software solutions that meet the needs of our clients in the media industry. We are looking for immediate joiners. Key Responsibilities: Design, develop, and maintain web services and applications using Java. Collaborate with cross-functional teams to understand requirements and deliver high-quality software solutions. Write clean, efficient, and maintainable code following best practices and coding standards. Participate in code reviews to ensure code quality and share knowledge with the team. Troubleshoot and resolve software defects and issues, ensuring the stability and performance of the applications. Stay updated with the latest industry trends and technologies to continually improve the development process and product quality. Contribute to the ongoing improvement of development processes and methodologies. Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent practical experience). 5 - 7 years of professional experience in software development with Java and ReactJS. Strong understanding and experience with the Spring Boot framework for Java development. Strong knowledge of Java, including streams, optional, and lambdas. Experience in writing unit test cases. Exposure to caching solutions like Redis. Familiarity with version control systems, preferably Git. Good problem-solving skills and attention to detail. Excellent communication and teamwork skills. Preferred Qualifications: Knowledge of RESTful APIs and web services. Understanding of agile development methodologies. Experience with any one cloud platforms (Azure preferred). Familiarity with CI/CD pipelines and tools. Proficiency in SQL is a plus. Benefits: Competitive salary and performance-based incentives. Health, dental, and vision insurance. Retirement savings plan with company matching. Professional development opportunities and continuous learning. Flexible working hours and remote work options. Collaborative and inclusive work environment.
As a proactive problem-solver with strong communication skills, you will lead the management and migration of workloads from VMware to a Red Hat OpenShift Virtualization platform in a collaborative team environment. **Key Responsibilities:** - **Platform Management:** Maintain, automate, monitor, and handle Day 2 Ops for the RedHat OpenShift Container Platform with the OpenShift Virtualization operator. - **VM Migration:** Lead and execute the migration of virtual servers from VMware vSphere to OpenShift Virtualization using tools like `virt-v2v` and CDI. - **Performance & Optimization:** Proactively monitor platform health, performance, and capacity. Perform tuning and optimization of nodes, storage, and networks for virtualized workloads. - **Troubleshooting:** Serve as the highest level of escalation for diagnosing and resolving complex issues related to OpenShift Virtualization, KubeVirt, CNI, and storage. - **Security & Compliance:** Implement and maintain security best practices including hardening, RBAC, and network policies. - **Disaster Recovery:** Design and implement robust backup, recovery, and disaster recovery strategies for both containerized and virtualized workloads. - **Infrastructure as Code (IaC):** Develop and maintain automation scripts using Ansible, Terraform, or Golang to manage the platform efficiently. - *(Principal Level):* Architect the platform strategy, define migration roadmaps, and provide technical leadership and mentorship. **Mandatory Qualifications:** - Excellent communication skills for collaboration and knowledge sharing. - 6+ years of infrastructure engineering experience for Senior level and 8+ years for Principal level. - 2+ years of hands-on experience with Red Hat OpenShift Virtualization in production. - Deep expertise in OpenShift Container Platform and Kubernetes core concepts. - Experience with infrastructure automation tools like Ansible and Terraform. - Strong understanding of Kubernetes fundamentals and hands-on experience with Linux operating systems. - Solid knowledge of container technology. **Significant Advantage:** - Expert-level VMware vSphere knowledge. - Direct experience migrating VMs from VMware to OpenShift Virtualization. - Scripting skills (Bash, Python, Go) and Red Hat certifications. - Experience with monitoring and logging tools. - Red Hat certifications. The initial contract is for 6 months with a possibility of extension based on performance and project needs, offering competitive market rates commensurate with experience and expertise.,