Interviews- Car Sales Executive - Mumbai

Job Description

About Us : At Cariotauto joint venture of cars24 , we are passionate about providing exceptional pre-owned vehicles to our customers. We believe in creating a positive and transparent buying experience, ensuring every customer leaves satisfied and confident in their purchase. Job Overview : As a Pre-Owned Car Sales Executive (Car Advisor), you will play a key role in driving sales and delivering outstanding customer service. You will guide customers through the car-buying process, offering expert advice and personalized recommendations to help them find the perfect vehicle. Freshers can also apply Key Responsibilities : Customer Interaction : Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles. Sales Process : Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers. Product Knowledge : Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons. Test Drives : Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have. Finance : Pitching Customer financing options, ensuring fair deals. Documentation : Assist customers with the completion of sales contracts, financing applications, and other required documentation. Follow-Up : Conduct follow-up calls with potential and previous customers to maintain relationships and encourage repeat business. Customer Service : Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction. Team Collaboration : Work closely with the sales team and other departments to ensure a coordinated and efficient sales process. Qualifications: 1. Proven experience in automotive sales or a similar customer-facing role. 2. Excellent communication and interpersonal skills. 3. Strong negotiation and closing skills. 4. Ability to build rapport and trust with customers. 5. In-depth knowledge of pre-owned cars and the automotive market. 6. Valid drivers license and a clean driving record.**