International - Voice Process

As a member of the Hemocean Outsourcing team, you will be joining a dynamic group focused on providing top-notch training and placement services. Our company, headquartered in Jabalpur, Madhya Pradesh, operates year-round to facilitate connections between graduates and companies within the Staffing & Recruiting industry. We are currently seeking freshers to be a part of our International Voice Process team based in Gurgaon. This full-time position is ideal for candidates with 0 to 1 years of work experience who possess essential skills such as fluency in English, excellent communication abilities, and a strong customer service orientation. In this role, you will be responsible for handling both inbound and outbound calls from international clients. Your primary duties will include delivering exceptional customer service and support, resolving customer issues efficiently, maintaining accurate records of interactions, and adhering to communication procedures and company standards. To excel in this position, you should demonstrate problem-solving capabilities, the ability to work effectively in a fast-paced environment, active listening skills, cultural awareness, and the capacity to handle stress and pressure with composure. Additionally, you will be expected to contribute to team efforts, continuously improve through feedback and training, and ensure compliance with all relevant regulations. If you are a dedicated individual with a passion for customer service and a desire to grow in a challenging yet rewarding environment, we encourage you to apply and become a valuable part of our team at Hemocean Outsourcing. For more information, please visit hemocean.com.,