Fresher Job - BPO

Job Description

Key Responsibilities: Customer Service: Providing assistance to customers through various channels (phone, email, chat) to resolve their issues and questions. Technical Support: Offering technical guidance and troubleshooting for customers facing issues with products or services. Data Entry: Accurately inputting and managing customer data into systems. Inbound/Outbound Calls: Answering incoming calls, making outbound calls for sales, surveys, or follow-ups. Documentation and Reporting: Maintaining logs of customer interactions and resolutions. Skills Required: Communication: Clear and professional communication skills are essential for interacting with customers. Problem-solving: Ability to identify and resolve customer issues effectively. Time management: Managing multiple tasks and meeting deadlines. Attention to detail: Accuracy in data entry and record-keeping. Customer service: Providing a positive and helpful experience for customers. Job Types: Full-time, Permanent, Fresher Pay: ₹12,086.00 - ₹20,697.22 per month Schedule: Day shift Rotational shift Work Location: In person