International voice process

Job Description:

We are looking for a dynamic and customer-focused individual to join our team as a Customer Support Executive. The role involves handling customer queries via calls, emails, or chat, resolving issues promptly, and ensuring customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries efficiently and professionally
• Provide accurate information about products/services
• Handle complaints and follow up for resolution
• Maintain records of customer interactions
• Meet quality and performance targets

Requirements:

• Good communication skills (verbal and written)
• Basic computer knowledge
• Ability to handle pressure and multitask
• Prior experience in customer service is a plus
• Willing to work in rotational shifts

Shift : Rotational shift

Week off: Rotational Week off

Work Mode: Work from Office

CTC: 2.5LPA to 4.5LPA

Job Types: Full-time, Permanent

Pay: Up to ₹34,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Location:

• Malad West Dely, Mumbai, Maharashtra (Preferred)

Work Location: In person