International Voice Process Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Low GI Harvest overseas company

1 years

4 - 6 Lacs

Bengaluru

Posted:12 hours ago

Job Description

Role & Responsibilities

Handle inbound customer calls for an international telecom process.
Assist customers with queries related to telecom services, billing, plans and account-related issues.
Provide accurate information and resolve customer concerns professionally.
Maintain call quality, customer satisfaction and process compliance.
Escalate complex issues to the appropriate department.
Meet defined productivity and customer service targets.

Preferred Candidate Profile

Minimum 1 year of experience in an international voice process.
Excellent verbal communication and fluency in English.
Good customer-handling and problem-solving skills.
Basic computer knowledge and ability to navigate multiple systems.
Comfortable working in 24/7 rotational shifts.
Graduate / Undergraduate candidates eligible, subject to client criteria.
Immediate joiners preferred.

Perks & Benefits

Opportunity to work with a leading global organisation.
Competitive salary package.
Two-way cab facility, subject to transport eligibility.
Exposure to an international telecom process.
Professional training and career growth opportunities.
Supportive work environment.

Pay: ₹450,000.00 - ₹650,000.00 per year

Benefits:

Commuter assistance
Food provided
Health insurance

Experience:

International voice process: 1 year (Required)

Location:

Bengaluru, Karnataka (Required)

Work Location: In person

Skills Required

International Voice Process Inbound Telecom Billing Call Quality Customer Satisfaction Process Compliance Customer Service Customer Handling Health Insurance Voice process (calls) Communication

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Job Type

Full Time

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International Voice Process Executive