International Voice Process

1 - 5 years

0 Lacs

Posted:15 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an International Contact center based in India and the US, Adeeba E-Services Pvt. Ltd. has been delivering top-notch Telemarketing services since 2014. With a strong focus on customer satisfaction and support functions, we have built a reputation for trust, accountability, and reliability in our products and technical services. Our commitment to continuous improvement through research and development has significantly enhanced our in-house talents" performance and boosted overall productivity day by day. We take pride in being a one-stop platform for all customer solutions, consistently providing IT-enabled support systems. **Key Responsibilities:** - Handle incoming customer calls related to printer, router, and antivirus issues. - Identify and troubleshoot technical problems efficiently. - Provide customers with the best possible solutions and recommend suitable support plans. - Drive sales by promoting technical support plans and relevant software to customers. **Qualifications Required:** - Excellent communication skills in English. - Strong problem-solving abilities. - Prior experience in handling customer calls or technical support will be an advantage. - Ability to work in a dynamic and fast-paced environment.,

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