Job Discription: Position: Unit Financial Controller Division: CRD Location: Bengaluru No. of Relevant Experience : 10 - 12 Years Reports To : GM - Finance Roles & Responsibilities: Managing the preparation & maintenance of statutory books of accounts & financial statements including P&L Account and Balance Sheet. Execute and sustain the necessary processes for effective financial control and stewardship Maintain and monitor adherence to corporate governance and compliance with all corporate legislation and industry regulations with relevant statutory bodies and laws. Monitor accounts receivables and ensure creditor accounts are properly maintained and reconciled on regular basis. Evaluating internal control systems/ procedures to highlight shortcomings & implementing recommendations Plan and manage tax liabilities for the region, prepare and monitor filing of tax returns income tax, service tax, etc. Funds management - Monitor overall funds position of the region on regular basis Budgeting & MIS ?? Participate in the annual budgeting exercise for the region / area assigned and prepare monthly reports. Review of budget vs actual based on report back on monthly basis, analyze major variation and initiate corrective action. Management of cash flow reporting and develop systems to ensure accurate monthly billing. Support implementation of Best Practice Tools which improve the accuracy, timeliness and cost effectiveness of financial transaction processing and reporting. Competencies: Good accounting skills & Strong knowledge of core finance areas. The person should have a strong experience of working in a professional services set up. Experience of handling the Finance and Accounting function independently. Excellent communication skills. Excellent Presentation Skills (PowerPoint) & proficient in Excel & Advance Excel Educational Qualification: M.Com / MBA Finance Bachelor of Commerce (B.Com) Experience: 10 -12 years of experience with minimum 4-5 years in corporate position or as a UFC, having good bandwidth of domain experience and knowledge preferably from a TMC. Apply Now
This is a senior role, and we are seeking an experienced Travel Management professional who can efficiently manage all aspects of mobility operations in the Mumbai & Gujarat region. The Area Manager will play a catalytic role in improving business growth through sales & operational efficiency. He/She should bring the best business management practices of the Travel Industry aimed at driving business growth. Key Responsibilities: Improve regional market share and drive top-line growth for the region (Mumbai & Gujarat) while meeting the bottom-line targets/guidelines as well. Manage overall P&L of the region (Mumbai & Gujarat). Deliver budget for the region and manage overall operations for the region (Mumbai & Gujarat). Plan and implement winning strategies for the regional market in line with the overall growth projection for the business. Retain existing customers and expand the new customer base by acquiring new corporate clients. Support operations and sales teams with information and understanding of the rapidly changing competitive landscape, customer needs, preferences, etc. Ensure quality standards of process are maintained. Ensure adherence to company policies with respect to clients and employees, and compliance with statutory obligations. Develop and sustain strong partner relationships by delivering superior customer services and value-added services. Monitor receivables as per norms. Key Deliverables: Operational efficiencies to maintain quality standards. Increase market share of ITH in the region (Mumbai & Gujarat). Greater customer satisfaction & strengthened business results. Competencies: Sound understanding of Mobility Business (Corporate Car Rental) and strong quantitative and conceptual abilities. Setting and achieving aggressive revenue and profitability targets. Sound understanding of corporate customers` segment needs and behavior. Strong understanding of mobility product trends and success factors. Must possess excellent communication skills and the ability to successfully interact at all levels. Strong operation and leadership skills. Educational Qualification: MBA Preferred. Graduate / Diploma in Travel / Tourism. Experience: Minimum 10-15 years of experience in the mobility industry, of which 4-5 years should be as a Regional Manager in a reputed car rental company, with a stellar track record of success to his/her credit.
Position: Manager Sales Division: TRS ( Corporate Sales) Location: Mumbai No. of Relevant Experience: 6 -10 Years Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans, and ensuring that ITH remains competitive and innovative. The position will be based in Bengaluru. Key Accountabilities: Source and acquire new business for the company and consistently deliver on sales targets. Personally lead the sales efforts for large / key clients. Develop business strategies and plans towards profitable customer retention and expansion of ITH share in shared accounts. Own the implementation of such plans. Maintain a strong pipeline of prospects and follow the sales process with the required rigour. Implement a robust sales governance framework, including regular review and feedback process. Upsell Cross-sell various Products/Service Offerings of the Company to new prospects and existing clients. Proactively assess, clarify, and validate customer needs and priorities on an ongoing basis. Remain informed about Industry developments , RFI/RFP opportunities, Competition activity, and product knowledge. Develop, implement, and effectively lead the strategic account planning process that promotes company objectives and achievement of critical milestones. Continuously explore and implement yield improvement opportunities with clients through tactical and strategic initiatives. Build sustain productive relationships with existing clients, key influences, and decision makers to drive client retention and expansion efforts. Lead Account Reviews with large customers. Implement a formal process for monitoring and measuring customer and client satisfaction and collaborate with relevant stakeholders for achieving continuous improvement in traveller satisfaction, client engagement, and program value delivery. Collaborate with internal stakeholders to meet shared objectives around profitable client retention and expansion. Provide regular and constructive feedback on client and customer satisfaction and other issues to internal teams and support timely resolution as necessary. Key Competencies: Focus on Customer: Foster a customer-centric environment where the customer perspective is central to the thinking, discussions, and decisions, and ensure delivery of exceptional value to the customer. Drive for Results: Demonstrate and foster a sense of urgency, persistence, and accountability to take the actions required to achieve results. Lead Courageously: Take principled risks to do what is right, achieve personal and organizational success, and support others who do the same. Promote Agility and Innovation: Work resourcefully and model resiliency in the face of shifting priorities and demands, champion new ideas, and encourage new ways of looking at problems, processes, and solutions to improve results. Demonstrate Commitment: Model energy and optimism, and maintain composure under trying circumstances, continuously stretch oneself to grow, adapt, and adjust to meet new demands, navigate new situations, and improve results. Establish Collaborative Relationships: Reach out to develop and maintain respectful, collaborative relationships within own workgroup and across organizational boundaries. Key Skills: Successful previous experience as a sales manager, consistently meeting or exceeding targets. Excellent customer service skills with proven negotiation skills. Experience in advising and interacting at an executive level, coupled with strong relationship management, communication, and influencing skills. Strong business sense and industry expertise. Should have an ability and past experience of successfully delivering in a fast-paced, dynamic environment. A progressive individual with a good understanding of Technology and Analytics. An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image. Qualifications and Experience: Bachelor s Degree and preferably an MBA in Sales Marketing. 6-10 years relevant experience in Travel Sales and Client Management. Experience preferably in a traditional TMC will be preferred. Familiar with Sales pipeline and forecasting CRM tools e.g. Salesforce.com.
Job Description Position: Area Manager - Kolkata Division: Mobility (CRD) Location: Kolkata No. of Relevant Experience: 10-15 Years Role Description This is a senior role we are seeking an experienced Travel Management professional who can efficiently manage all aspects of mobility operations at Kolkata region. The Area Manager will be playing a catalytic role in improving business growth through sales operational efficiency. He / She should bring the best business management practices of the Travel Industry aimed at driving business growth. Key Responsibilities: Improving regional market share and driving top-line growth for the region (Kolkata) while meeting the bottom-line targets/guidelines as well. Managing overall P L of the region (Kolkata) Delivering budget for the region, and overall management and delivery of operations for the region (Kolkata) Planning and implementing wining strategies for the regional market in line with the overall growth projection for the business Retaining existing customers and expanding new customer base by acquiring new corporate clients Supporting operations and Sales teams with information and understanding w.r.t rapidly changing competitive landscape, customer needs, preferences etc. Ensure the quality standards of process are maintained. Ensure the adherence to company policy with respect to clients and employees and Compliance with statutory obligations. Develop and sustain strong partner relationships by delivering superior customer services and delivering value added services. Monitor receivable as per norm. Key Deliverables: Operational efficiencies to maintain quality standards. Increase market share of ITH in the region (Kolkata). Greater Customer Satisfaction strengthened business results. Competencies: Sound understanding of Mobility Business (Corporate Car Rental), and strong quantitative and conceptual abilities. Setting and achieving aggressive Revenue and Profitability targets. Sound understanding of corporate customers` segment needs and behavior Strong understanding of mobility products, trends and success factors Must possess excellent communication skill and the ability to successfully interact at all levels. Strong operation and leadership skill Educational Qualification: MBA Preferred Graduate / Diploma in Travel / Tourism Experience: Minimum 10-15 years of experience in mobility industry, of which 4 - 5 years should be as Regional Manager in one of the reputed Car rental company with a stellar track record of success to his / her credit. About International Travel House: International Travel House (ITH) is one of India`s leading travel management companies, which started operation in 1981 and is the first public listed Indian travel company. ITH offers a diverse product portfolio, such as business travel management, car rental services, meetings events, leisure travel. An ISO 9001:2015 certified company with a strong national footprint across 17 cities. A partner in the network alliance of GlobalStar Travel Management, a worldwide travel management company which has a presence in over 55 countries, thereby extending ITH`s reach to almost all the major travel destinations of the world. ITH`s "Responsible Travel" initiatives aim to promote the highest principles of environmental stewardship in the realm of travel. With existing and planned initiatives like adoption of Electric Vehicles and helping business to monitor choose flight travel options with lower carbon emissions, ITH is committed to positively contribute towards the society environment. Driven by its philosophy of excellence in customer service and operations and keeping in pace with the ever - evolving business landscape, is focused on technology upgradation, enhanced organizational capabilities, process transformation and service excellence with an aim to be one of the India`s leading travel management companies offering best-in-class products services, sustainable shareholder value and an exciting workplace for employees.
Role Description Branch Manager - CRD is responsible for Operations Ensure maintenance of quality of service, customer satisfaction, and effective service recovery Coordinate and integrate all functions and services in the location Implement systems for smooth operation and monitor operational efficiency of the branch Handle crisis situations Liaison / maintain PR with clients, suppliers, associates, Govt. Bodies, Appropriate Authorities, etc. Fleet Management Ensure fleet administration pertaining to vehicle operation is done as per ITH standards and policies Monitor proper fleet allocation to clients as per the requirement Ensure fleet has required accessories as per ITH framework Maintain a proper ratio of chauffeurs to fleet Sales Servicing Develop new clients and increase business from existing clients to meet budgeted figures Collate and analyze market and performance information (MIS in the prescribed format) Achieve the set targets (budget) Handle major complaints Finances Prepare annual budget for the branch Monitor fund flow management and practice expense control as per norm Monitor receivables as per norm Ensure statutory compliance Ensure report back /MIS with analysis is sent to Corporate office HR Administrative Monitor overall branch administration for branch efficiency Ensure that the Customer Service and Drivers team is adequately staffed with competent, motivated, and trained professionals to ensure effectiveness of the customer service function Appraisal of the team to monitor their performance Ensure implementation and monitor statutory compliance Maintain ISO standards as per quality assurance work manual Management of contractual employees Competencies: System and quality orientation Market, industry, and trade knowledge Commercial acumen Leadership and people management Resource control and administration Educational Qualification: Graduate / Hotel Management MBA in Marketing or Finance Experience: Minimum 10-15 years in the trade, of which 5 - 7 years should be as a branch head in a reputed car rental company.
Job Description Position: Branch Manager Division: TRS (Business Travel) Location: Kolkata No. of Relevant Experience: 10-15 Years Role Description Branch Manager - TRS is responsible for Operations Ensure maintenance of quality of service, customer satisfaction, and effective service recovery Coordinate and integrate all functions and services in the location Implement systems for smooth operation and monitor operational efficiency of the branch Handle crisis situations Liaison / maintain PR with clients, suppliers, associates, Govt. Bodies, Appropriate Authorities, etc. Sales Servicing Develop new clients and increase business from existing clients to meet budgeted figures Collate and analyze market and performance information (MIS in the prescribed format) Achieve the set targets (budget) Handle major complaints Finances Prepare annual budget for the branch Monitor fund flow management and practice expense control as per norm Monitor receivable as per norm Ensure statutory compliance Ensure report back /MIS with analysis is sent to Corporate office HR Administrative Monitor overall branch administration for branch efficiency Recruitment of best-suited employees for the branch Appraisal of the team to monitor their performance Ensure implementation and monitor statutory compliance Maintain ISO standards as per quality assurance work manual Management of contractual employees Competencies: Strong Sales and Marketing skills competencies System and quality orientation Market, industry, and trade knowledge Commercial acumen Leadership and people management Resource control and administration Educational Qualification: Graduate / Hotel Management MBA in Marketing or Finance Experience: Minimum 10-15 years in the trade, of which 5 - 7 years should be as a branch head in a reputed travel management company.