International Customer Service Advisor

1 - 5 years

0 Lacs

Posted:13 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be part of the US Banking Blended Process, handling both voice and chat interactions. As a suitable candidate, you should hold at least a graduate or undergraduate degree and possess a minimum of 1 year of international BPO experience. Excellent communication skills are essential for this role. The job requires you to work 5 days a week with rotational shifts and offs. Please note that no cab facility is available. **Key Responsibilities:** - Handling voice and chat interactions related to US Banking - Providing excellent customer service - Adhering to quality standards and protocols **Qualifications Required:** - Minimum 1 year of international BPO experience - Graduates or undergraduates can apply - Excellent communication skills The company offers various benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. You will be working full-time on a permanent basis. Your work schedule will consist of day shifts with fixed timings. Proficiency in English is required, while knowledge of Hindi is preferred. Please note that the work location for this position is in person.,

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