3914 International Calling Jobs - Page 31

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Zaan On 6360065418 or 9964080000 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Zaan On 6360065418 or 9964080000

Tier 1 Core Agent Position Summary Customer Service We are obsessed with delivering an amazing customer experience. As a Customer Support Tier 1 Representative, you are the first line of defense to educate, solve the problems of and delight our customers. This position requires technical acumen, customer focus and a personable, professional and collaborative style to solve a range of issues from product troubleshooting to billing. Responsibilities This position involves the following: Provide exceptional support for our applications and associated services Answer phone calls, chat and emails to troubleshoot issues customers face when using our products, including account access, setting up templates, sending documents, billing, etc Meet and exceed service level goals Utilize support tools and resources necessary to get the job done, including e- mail, chat, telephone and Salesforce Proactively identify improvements to the product, identify bugs and otherwise determine opportunities to enhance the customer experience. Preferred Qualifications General understanding of internet technologies Understanding of Windows XP and Apple OS 10 a plus Experience using Salesforce.com a plus Demonstrated customer service skills to be able to solve customer serviceissuesboth technical and account related Self-motivated, highly collaborative, creative, goal-oriented and team-centric Superior oral and written communication skills Ability to maintain composure in critical situations and communicate clearly with both internal and external customers Attention to detail, excellent organizational skills, superior time management skills Ability to work in a collegial fashion with peers in other organizational units Ability to work independently and problem solve in a rapidly changing and sometimes ambiguous environment Previous experience in a customer or technical support role a plus Bachelor’s degree or higher in a relevant field preferred

Responsibilities: As a Customer Success Associate, your primary responsibility is to ensure customer satisfaction and long-term engagement with the companies products or services. Health insurance Provident fund Sales incentives Sports for women

Role- Operations Manager Looking for 8+ years of experience in International BPO(Customer service) Must have 2+ years of Managerial Experience Location- Bangalore and Pune WFO| Rotational shifts CTC - 16 LPA Contact - 9214334811 Aman

We are hiring International customer support Associate FOR Freshers Shift : Flexible to work in Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Graduation and Professional documents mandatory Looking for immediate joiners only Primary Skills: Excellent Communication - for voice Should be able to communicate effectively Must be a graduate Should be willing to work in US time zones Job Responsibility Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Benefits Shift time - US shift 5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break. Cab facility - 2 Ways will be provided within 30km radius from Ambattur.Its completely work from office. Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory. Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund. Schedule: Night shift (rotational) Mail ID: nivya.avinash@movate.com

Job Title : Client Support Specialist Location State : Karnataka Location City : Bangalore Experience Required : 0 to 2 Year(s) CTC Range : 2 to 4 LPA Shift: US Shift Work Mode: Onsite Position Type: Permanent Openings: 20 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: Leading firm in US Healthcare sector. About The Job: Job Description: In this role you will often be the first point of contact for our Contact Center and will play a critical role in the success of our customers. Daily, you drive customer loyalty to our company by educating users on the features and benefits of our products and resolving their issues in a timely and effective manner. This is one of the most important brand ambassador roles in Availity. By delighting customers with an exceptional support experience, you not only help retain their business with Availity, but also potentially bring in new customers through their positive referrals. All associates in this role go through an extensive training program that provides the foundational knowledge necessary to resolve customer issues. Shift Timings: US Shifts (Night Shift) Work Mode: 100% Work from Office Work Days: Monday through Friday (Saturday and Sunday are weekly offs) Work Location: Manyata Tech Park, Nagavara, Bangalore Essential Job Functions: Your key responsibilities would be: • Professionally manage inbound and outbound international customer calls. • Ensure compliance with company policies and procedures during all customer interactions. • Execute assigned tasks in line with the latest work instructions and process updates. • Troubleshoot and resolve customer issues effectively and efficiently. • Achieve daily productivity and quality targets consistently. • Accurately document all customer interactions in the designated platform. • Initiate post-call actions such as ticket submissions for password resets, account unlocks, etc. • Ensure compliance with data integrity guidelines and the companys information security policies. Qualifications: Key Skill Requirements: Excellent verbal and written communication skills* • Strong comprehension and understanding skills • Freshers and Experienced Candidates (Min. 1 to Max. 2.5 years of international voice experience) • Proficient in typing and comfortable with keyboard navigation *Communication Requirement: CEFR Grade B2 level (Mandatory) Education Criteria: PUC / 10+3 Diploma / Any Graduate How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Hiring for International Call Centre Australian Shift Company: X Location: Sector 64, Noida (Opp. SBI Bank, Near Sector 62 Metro Station) Shift Timing: 7:00 AM to 3:00 PM (Mon–Fri) Saturday: 7:00 AM to 12:30 PM Interview Mode: Only Face-to-Face (No Charges) Interview Time: 10:00 AM to 12:00 PM Open Role: International Call Centre Executive – Australian Process Openings: 5 (Immediate Joiners Preferred) Salary: Freshers: Up to 17,000/month Experienced: Up to 20,000–21,000/month ( Lead generation experience in the Australian shift is mandatory for experienced profiles. ) Requirements: Excellent spoken English (mandatory) Freshers welcome (with strong communication skills) Prior experience in lead generation for Australian process preferred Willingness to work onsite in Noida Sector 64

Walk-In Drive on 19th July for the role of Audit Support Assistant (Voice Process) Cotiviti-Pune Walk-in Date: 19-July-25 Time : 10:30 AM to 2:00 PM Address: COTIVITI INDIA PRIVATE LIMITED Plot C, Podium Floor, Binarius/Deepak Complex, Opposite Golf Course, Yerwada, Pune - 411006. PRINCIPLE PURPOSE OF JOB The Audit Support Assistant position is an entry level position responsible for reviewing documents, analyzing data and interpreting comments or audit outcome shared by clinicians and answer provider queries via inbound call or email. This role requires an individual to document relevant facts, information and conclusions drawn to support the work performed and communicate recommendations and outcomes to supervisory for evaluation, verification, and continuous learning. POSITION REQUIREMENTS: Graduation is mandatory. Excellent written & verbal communication skills. Must have International Voice experience. Must be ready to work in Night shifts. Immediate Joiners Preferred Good energy and Positive attitude Long Term Career Orientation JOB RESPONSIBILITIES Handle calls and provide appropriate information to providers/ Hospitals in US enquiring about their claim audit or appeals status Respond to emails from provider requesting claim audit or appeal status Identify and coordinate the method for record retrieval with provider offices Maintain professional and frequent contact with provider offices throughout the record retrieval process Candidates who have attended the interview in 6 months are not eligible to apply. Regards Kirti Golwalkar Human Resource_Cotiviti kirti.golwalkar@cotiviti.com Cotiviti is a leading healthcare solutions and analytics company headquartered in the United States, with more than 10000 employees in offices across the U.S., Canada, Australia, India, Philippines & Mexico. Cotiviti has been in business for more than two decades (including predecessor companies), and our solutions have been well proven and tested. Our clients are primarily health insurance companies, including U.S. government payers, although healthcare providers, employers, and insurance brokers also use our solutions. In fact, we support almost every major health plan in the U.S. and more than 180 healthcare payers in total. We focus on improving the financial and quality performance of our clients. In healthcare, this means taking in billions of clinical and financial data points, analyzing them, and helping our clients discover ways they can improve efficiency and quality.

Hiring for Work from Home Domestic Voice Process Interview Mode - Virtual Required Good communication skills Salary: 26k CTC one year exp is required is BPO System is Mandatory system with i5 7th generation and 8GB RAM window 100 or above Internet Speed is minimum 20mbps USB headset with power backup Interested candidates share your resume on WhatsApp 9988265439 FOR APPLY : SHARE RESUME ON WHATSPP ONLY

We are Hiring Candidates who are experienced in International Voice Process (Customer Support) for US Healthcare Industry. Excellent English Communication Skills Required Customer Support experience preferred Must be ready to work in Night shift Minimum 6 months of experience in International Voice Process is mandatory. Cab is free of cost Work from office only (NO WFH) Immediate joiners, Notice period also acceptable upto 30 days Job location: Chennai (Ambattur) Candidates from Anywhere in Tamilnadu can apply. 5 days work (Weekend fixed OFF) CTC - Max 5.5 LPA Please share your updated resume to below contact, Lithan HR HR Talent Acquisition | Accesshealthcare m: India - 7339696444 (Call/Whatsapp) w: www.accesshealthcare.com Key Responsibilities Handle professional inbound/outbound calls with international clients. Resolve customer queries, complete transactions, and aim for first-call resolution. Follow standard scripts while maintaining a natural and empathetic tone. Log all call interactions accurately into the CRM system

Technical process Voice - Noida Location - Excellent Communication Skills, Technical Knowledge, Graduation is a must, minimum 1 yr and above experience working in a Voice International Process, Immediate Joiners, US Shift 24/7 shift, mostly night shifts Particulars Job Description Educational Qualification Any Graduate (Technical Field) Work Experience For any Graduates, at least 1 year & above experience in International BPO (Technical Support) JOB Description Customer Experience: Excellent communication skills, verbal and written both Minimum 1 year & above experience required in a Voice International Process Must have good thought process Candidate should be Tech savvy, well versed with Technical Troubleshooting Should have knowledge of Computer Networking Investigates and resolves concerns raised by the customer Engages the resources appropriate for resolving issues. Ensures that end to end resolution is provided to the customer by coordinating with different teams Proactively escalates by phone, following up by email, through the appropriate hierarchical structures. Complete Issue resolution within prescribed timeframes. Skills and Ability Should possess good verbal and written communication skills in English. Should have good comprehensibility and understandability of what customers want. Should have critical thought process and decision making capability with focus on accuracy. Personal Attributes Should be flexible for all circumstances and be self-driven, motivated and persistent. Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Computer Proficiency Should know basics of computer, knowledge of MS Office (Word, Excel, PowerPoint) and understanding of Telecom basics Additional Comments Candidates should be open to a shift of 24x7. Mostly Night shifts Both side transportation will be provided as per company policy Split Week off and Split Week off and Holidays.

Hiring for International Voice Process Freshers & Experienced Company: Sutherland Global Services Position: International Voice Process (Full-Time, Permanent) Industry: BPO / Call Centre Location: On-site (No virtual interviews) Job Responsibilities: We are seeking candidates for our International Voice Process role, responsible for handling customer calls from various countries. The role involves providing product, service, or technical support to resolve customer inquiries effectively. Perks & Benefits: Enhance emotional intelligence and communication skills. Gain in-depth knowledge of products/services. Build transferable skills applicable across industries. Develop problem-solving abilities. Two-way cab facility available (night shifts only, within a 15km radius). Preferred Candidate Profile: Fluency in English is mandatory. Strong communication skills. Open to freshers and experienced candidates. Education: Graduates, Undergraduates, and Postgraduates can apply. Willingness to work in 24/7 shifts with rotational week-offs (5 working days per week). Comfortable with on-site work (WFO). Immediate joiners preferred. Interview Process: HR Screening Round Assessment (Voice & Versant) Operations Round Documents to Carry: Updated Resume Hard Copy of Aadhaar Card/Any Govt recognized ID Proof Application Process: Interested candidates can Walkin to the below Location and Contact HR (Sundara) for interview and further inquiries. Contact Person: HR Sundara Contact Number: +91 9949193511 Interview Location: Sutherland Global Services NSL Arena Towers Address: Tower 2, C Wing, 9th Floor, Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 Please mention "HR Sundara" as the reference ID on your resume. https://maps.app.goo.gl/XUwe9SWkFwqrT7HH9?g_st=aw Meet: HR: Susan

**Hiring for Multiple Processes – Immediate Joiners!** Openings in Travel, Customer Service, Chat, Healthcare, Banking. HSC/Grads, Freshers/Experienced welcome. Good English needed. Salary up to 42K + perks. Mumbai/Thane/Navi Mumbai. Apply now!

Hiring for International Voice Process Mumbai Were looking for dynamic professionals to join our International Voice Process team! Location: Hyderabad Experience: 3+ Years CTC: Up to 6 LPA Shift: US Shift Working Days: 5 Days/Week Benefits: Both Side Cab Provided Eligibility: Only Graduate can apply Notice Period: Up to 30 Days Interested? Reach out now! Nikita 7983523840

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Process: International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Adeeba-7975182651 / 9964080000 or visit jobshop.ai to explore other open positions with us

Dear Candidate, Greetings From Vee Healthtek Private Limited....!! Walk-In drive for Freshers AR Calling (International Voice Process) on 17th & 18th Jul'25 @Vee Healthtek, Salem Process - US Process (Healthcare) Designation: AR Calling Trainee Department: Medical Billing Shift Timings: 7.30PM to 2.30AM Walk-In Date: 17th & 18th July 2025 Location: Salem IT Park, Near Manipal Hospital Interview Timings: 10AM to 12PM No of Openings: 30 Qualification: Any graduates can apply Benefits: *Free cab for both pickup and drop from office location to 15km Radius. *Night shift Allowance *Free Food coupons Required Skills: Willing to work in US Shift (Night Shift) Excellent communication in English Excellent oral communication and listening Skills is mandatory. Good to have analytical presentation and communication skills. Any International voice process background will be given high priority for AR Calling. Candidates with 0-1 yr of experience in BPO (Domestic & International) can also attend. Flexibility towards work & ability to adapt organization culture. Interested can come for a direct Walk-In on 17th & 18th July 2025 to the below mentioned address. Venue: 14,IT/ITES ELCOT SEZ Jagir Ammapalayam, Suramangalam, Salem, Tamil Nadu 636302 Regards, Sreenidhi HR 9751009008

Outbound calling to Australian clients Promote services and convert leads Handle inquiries professionally Maintain accurate call records and follow-ups Prior international BPO/voice process experience preferred Strong verbal communication in English

Job description Greetings from Trigent Software!! Candidate with excellent communication skills are higly preferred. Role: Internation Customer Service Mode of Work: Work from Office Experience : 0 - 6yrs Location: Bengaluru (Bellandur)/ Mumbai Working Days: 5 days Shift: Rotational ( Including Night Shifts ) Qualification: Any Graduate with Tech Expertise Salary : 3 LPA Cab: Pick and Drop will be provided Notice : Immediate Roles & Responsibilities: Job Description: Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) NOTE: Project is only till 15-Dec-2025, once the project is over the resources will be laid off from the services. **looking only for immediate joiners** For More Details Contact HR Akshitha @9902316352 {call or WhatsApp} or email your resume to akshitha_r@trigent.com Regards HR Akshitha R Trigent Software 9902316352

Hiring for undergrad fresher for e-commerce Customer service Voice process Responsible for solving queries related to online orders, complaints rotational shifts and off's 5 days working salary 20k-30k in hand call / WhatsApp Viraj@8294897343 Required Candidate profile # Undergrad/ Graduates Fresher's all can apply. # 3 Round Interview # Walk-in Interview # freshers/ Experience # Good spoken and written communication required #Location: Noida Perks and benefits Both side cabs medical benefits incentives

**"Apply with JobShop Your Ticket to the Best Call Center Careers in Bangalore!"** - Dont miss out on a golden opportunity! Apply with JobShop and gain access to top call center jobs across multiple BPOs in Bangalore. Freshers, dive into the industry with excellent training and support; experienced professionals, elevate your career with positions that reward your skills. - Join Indias largest BPO recruitment network and let us match you with the perfect job. Apply once and discover multiple openings today! Ameena 8095524000 Job Details: Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Bhuvana-7406034000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Dear Freshers, Greetings From Vee Technologies Private Limited....! AR Calling @Salem Process - US Process (Healthcare) Walk-In Drive - 17th & 18th July Timing - 10.00Am-1.00PM Designation : AR Caller Trainee Salary - As per the company norms + Additional Incentives Location - Salem IT Park, Salem Shift - Night (7.30 PM to 2.30 AM) Qualification: Any graduates can apply (Including 2025 Pass out graduates) ***Note : 2025 pass-out those who completed the final semester exams without any standing arrears or Backlogs can apply.*** Benefits: *Free cab for both pickup and drop from office location to 15km Radius. *Night shift Allowance* Free Food coupons Required Skills: Willing to work in US Shift (Night Shift) Excellent communication in English Excellent oral communication and listening Skills is mandatory. Good to have analytical presentation and communication skills. Any International voice process background will be given high priority for AR Calling. Candidates with 0-1 yr of experience in BPO (Domestic & International) can also attend. Flexibility towards work & ability to adapt organization culture. Venue: Plot No:14, IT/ITES ELCOT SEZ (Salem Allotment), Salem to Bengaluru NH-7 Road, Jagir Ammapalayam Village, Suramangalam, Salem - 636302 Interested Candidates can reach out to the below mentioned contact Number Contact Person Nivetha HR 9047770653 nivetha.m@veehealthtek.com

WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT UG/GRAD FRESHER AND EXPERIENCE CAN APPLY SALARY UP TO 35K INHAND LOCATION GURGAON CONTACT - 9971235034 Kapil hr

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Shadiya @ 78988 22545 , Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job description Greetings from Trigent Software!! Candidate with excellent communication skills are higly preferred. Role: Internation Customer Service Mode of Work: Work from Office Experience : 0 - 6yrs Location: Bengaluru (Bellandur)/ Mumbai Working Days: 5 days Shift: Rotational ( Including Night Shifts ) Qualification: Any Graduate with Tech Expertise Salary : 3 LPA - 5 LPA Cab: Pick and Drop will be provided Notice : Immediate/ 15days Notice Roles & Responsibilities: Job Description: Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) NOTE: Project is only till 15-Dec-2025, once the project is over the resources will be laid off from the services. **looking only for immediate joiners** For More Details Contact HR Sujath Ali @7680048497 {call or WhatsApp} or email your resume to sujath_a@trigent.com Regards HR Sujath Ali Trigent Software 7680048497 sujath_a@trigent.com

Job description Greetings from Trigent Software!! Candidate with excellent communication skills are higly preferred. Role: Internation Customer Service Mode of Work: Work from Office Experience : 0 - 6yrs Location: Bengaluru (Bellandur)/ Mumbai(Airoli & Vikhroli) Working Days: 5 days Shift: Rotational ( Including Night Shifts ) Qualification: 10+2/ Any Graduate/ Any PG Salary : 3 LPA - 5 LPA Cab: Pick and Drop will be provided Notice : Immediate/ 15days Notice Roles & Responsibilities: Job Description: Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) NOTE: Project is only till 15-Dec-2025, once the project is over the resources will be laid off from the services. **looking only for immediate joiners** For More Details Contact HR Sujath Ali @7680048497 {call or WhatsApp} or email your resume to sujath_a@trigent.com Regards HR Sujath Ali Trigent Software 7680048497 sujath_a@trigent.com