3914 International Calling Jobs - Page 30

About Intouchcx IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extension of their brand partners, creating dynamic environments for their team members and investing in their career paths and well-being. The company serves a variety of industries, referred to as ecosystems, such as retail, healthcare, technology, and e-commerce. IntouchCX offers omnichannel support, including voice, email, chat, and social media, and is recognized for its flexibility, quick execution, and advanced technology solutions. They have a strong focus on innovation, disruption, and continual improvement, aiming to be the industrys trusted advisor. IntouchCX employs over 35,000 people across 14 countries, including the United States, Canada, and several others. Job Summary: We are looking for a motivated and customer-oriented Customer Retention Agent to join our team. In this role, you will handle inbound and outbound communication with existing customers, focusing on addressing concerns, resolving issues, and ensuring customer satisfaction to retain their business. Key Responsibilities: Contact customers who may be considering cancellation and work to retain their business. Understand customer concerns and provide solutions or alternatives to meet their needs. Promote the value of our products/services and how they meet customer expectations. Handle escalations or complaints in a professional and empathetic manner. Collaborate with internal teams to resolve issues that may impact customer satisfaction. Meet or exceed daily/weekly retention goals and KPIs. Qualifications: High school diploma or equivalent; associate or bachelors degree is a plus. 1+ year of experience in customer service, call center, or sales role is added advantage (retention experience preferred). Strong verbal and written communication skills. Ability to handle objections and remain calm under pressure. Positive attitude, persuasive skills, and a customer-first mindset. What We Offer: Competitive salary with performance-based incentives Comprehensive training and onboarding Supportive team environment Opportunities for growth and advancement Employee benefits (e.g., health insurance, paid time off, etc.) Interested candidates can walk-in to below location and mention on top of resume recruiter name HR Recruiter : Mohd Khaja Mobile: 7396054849 Location:Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)

We are looking for a result-driven Business Development Executive who can generate and convert qualified B2B leads.

Kabalikrut Group is hiring fresher only graduate candidates for Mohali and Chandigarh Location. The candidate should possess excellent English communication skills. The candidate should be comfortable for rotational shifts. The candidate should be available for immediate joiner Working Days: 5 Days a Week Cab available Interested Candidates can WhatsApp their resume on : 9988265439 TO APPLY : KINDLY SHARED RESUME ON WHATSPP ONLY FOR FAST REVERT

Minimum 1 year of International Customer Service experience Must have excellent English communication skills US Rotational Shift Fixed Saturday-Sunday Off Immediate Joiners Preferred

International voice process International Customer Executive International Customer support Global Voice support Gujarat people hurry up!!

Location- Ahmedabad Shift Timing: US Shift (Night Shift) Facilities - Cab Facilities 5 days’ work week Saturday and Sunday are fixed off Freshers & (AR Experienced) both can apply

We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Role & responsibilities Role: International Voice Process / Customer Support Eligibility: Undergraduates, Freshers, and Experienced Salary: 25,000 30,000/month (based on experience & communication skills) Rounds: Voice Assessment HR Round Operational Round Offer: Spot offer after final round Shift: Night shifts (U.S. process) Preferred candidate profile Eligibility: Undergraduates & Freshers welcome Good English communication required Rotational shifts (including night) may apply Contact Person DHARSHAN - 7996002799 (Please send us a message on WhatsApp in case the numbers are busy).

Responsibilities: * Manage international customer queries via phone . * Maintain high NPS through effective issue resolution * Collaborate with cross-functional teams on process improvements Food allowance Health insurance Provident fund

Job Description: Firstsource Solutions is hiring dynamic and customer-focused professionals for our International Voice Process . As a Customer Support Executive , you will handle voice-based interactions with international customers, resolving queries and ensuring a high level of customer satisfaction. Role & responsibilities: Handle inbound and outbound customer calls from international clients. Provide accurate and timely responses to customer inquiries. Troubleshoot basic issues and escalate complex queries when necessary. Maintain a high standard of customer service and professionalism. Update internal systems and customer records accurately. Meet individual and team performance targets (KPIs). Required Skills: Excellent verbal communication skills in English. Good listening and interpersonal skills. Ability to work in a fast-paced, target-driven environment. Basic computer knowledge and typing skills. Willingness to work in rotational shifts , including night shifts . Eligibility Criteria: Minimum Qualification: 12th pass / Diploma / Undergraduate degree in any stream. Graduation Status: B.Sc, B.Tech, B.E, and Postgraduate freshers are NOT eligible. Graduates from other streams (excluding above) are eligible. Experience: Freshers and candidates with up to 1 year of experience in BPO/customer service are welcome. Additional Information: Training: Paid training will be provided. Work Mode: [Work from Office] Compensation: As per industry standards Why Join Us? Attractive performance-based incentives. Structured growth and career development. Employee-friendly policies and vibrant work culture. Opportunity to work with global clients and develop international customer service skills. How to Apply: Interested candidates can send their updated resume to HR-Kanak Kumari Phone no.6361345172 or mail-kanak.kumari@firstsource.com Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Once Reached to the office : Fill the ofline form and mention Required details ( Tamanna Chauhan , PW67008 ) LOCATION: Gurgaon CTC: 2.5 lpa to 4.2 lpa + Unlimited incentives Language: Good comms FRESHERS CAN ALSO APPLY WITH EXCELLENT COMMS

Sales and BD SEO, Meta Ads, Website Development, Social Media Sales Identify New clients, call them, give a presentation, and make a sale Maintain and develop a relationship for continued sales Maintain the sales records Proficiency in CRM, Microsoft

For more details, Contact Aneesh at 9205989467 . Role & Responsibilities : Handle customer interactions over phone calls in a professional manner. Assist customers with financial or travel-related queries and issues. Address customer concerns promptly and provide effective solutions. Show empathy and patience when dealing with customer inquiries or complaints. Ensure timely resolution of customer issues to maintain high levels of satisfaction. Preferred Candidate Profile : A minimum of 6 months' experience in an international voice process. Willingness to work in 24x7 shifts. Excellent verbal and written communication skills. Perks and Benefits : Transportation with both-side cab services is provided. Complimentary meals during working hours. Opportunities for career growth and internal advancement. For more details, Contact Aneesh at 9205989467 .

Job Description About Client Hiring for One of the Top Most Prestigious Multinational Corporations Job Title: International Voice Process Qualification : Graduation Mandatory Key Skills Required: Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities: Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location: Bangalore CTC Range: Upto 7 Lpa Notice Period: Immediate to 15 Days Shift Timing: Night Shift Mode of Interview: Virtual Mode of Work: Work from Office Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432492 | WhatsApp 9900261540 darini@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

Greetings From Ishmeet Consultant Pvt. Ltd Experience - Min 6 Months International voice required Salary upto 3LPA to 4.80 LPA 5 Days working || 2 off Rotational shift/ Day Shifts Location :- Gurugram / Noida Contact HR Harmeet @9582013131/

Position Overview Join Concentrix as a Customer Support International Voice representative and become a vital part of our dynamic team in Gurugram. We are seeking enthusiastic individuals who are passionate about delivering exceptional customer service. In this role, you will engage with customers from around the globe, providing them with the support they need while enhancing their experience with our services. With an annual salary of 3,50,000 and a full-time employment opportunity, this position is perfect for those looking to grow their careers in the BPO sector. Key Responsibilities Handle inbound calls from international customers, addressing their inquiries and resolving issues promptly. Provide accurate information regarding products and services, ensuring customer satisfaction. Utilize effective communication skills to build rapport with customers and enhance their experience. Document customer interactions and feedback in the system for future reference and quality assurance. Collaborate with team members to improve processes and share best practices. Participate in training sessions to stay updated on product knowledge and customer service techniques. Adhere to company policies and procedures while maintaining a high level of professionalism. Qualifications To be successful in this role, candidates should meet the following qualifications: Minimum of 1 year to 4 years of experience in a voice process or customer support role. Strong communication skills, both verbal and written, with the ability to engage effectively with customers. Experience in BPO voice, international calling, and customer care is highly desirable. Ability to handle multiple tasks and work in a fast-paced environment. Proficient in using computers and familiar with customer service software. Flexibility to work in a rotating schedule, including weekends and holidays. Must be willing to work on-site in Gurugram. If you are ready to take the next step in your career and join a leading company in the customer support industry, we encourage you to apply. With 4 positions available, this is an excellent opportunity to be part of a supportive and innovative team at Concentrix.

Key Responsibilities: Handle inbound and/or outbound technical support calls from international customers (e.g., US, UK, Australia). Diagnose and resolve basic to moderate technical issues related to hardware, software, connectivity, or service setup. Walk customers through step-by-step solutions using scripts, knowledge bases, or personal expertise. Escalate complex or unresolved issues to Level 2/3 technical teams as needed. Document customer interactions, issues, and resolutions accurately in the CRM system. Stay updated on product knowledge, technical procedures, and troubleshooting guidelines. Meet individual and team performance metrics including First Call Resolution (FCR), Average Handling Time (AHT), and Customer Satisfaction (CSAT) scores. Requirements: Language: Excellent English communication (both spoken and written). Key Competencies: Strong problem-solving and logical thinking abilities Patience and empathy while dealing with customer issues Ability to multitask and handle pressure in a fast-paced environment Willingness to work in night shifts and weekends (rotational) Benefits: Attractive salary and shift allowances Performance-based incentives Paid training and certification support Health insurance and wellness programs Cab/transportation facility (if applicable) Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Urgent Hiring for Account Sales Strategist IF Interested share CV on Mohini.sharma@adecco.com OR Call 9740521948 Job Location:- Hyderabad Mode Of Work & shifts :- 5 days Work from Office & Flexible to US shifts Experience :- 0 to 5 years KRA- Outbound Sales Create sales strategies that can drive higher revenues Pipeline Management Negotiation Objection-Handling Time Management and Planning Excellent Communication Skills

Responsibilities: * Meet daily/weekly sales targets * Generate international leads through outbound calls * Close deals with global clients * Manage international customer base via phone Excellent Communication & Interpersonal Skill Sales incentives

Hiring Now: International Voice(Service Desk) | Hyderabad | Global MNC About Us You & I Consulting We are a premium talent partner to 64+ Global MNCs across India, hiring in domains like Retail Operations, Buying & Merchandising, Analytics, Finance, and Supply Chain. Our client for this role is a globally renowned retail brand, known for its innovation, sustainability, and people-first culture. Location: Hyderabad (Work from Office) CTC: Up to 6 LPA Qualification: Any Graduate Experience: Fresher/Exp both can apply Company: Leading Global Retail MNC Job Type: Full-time | Permanent Open Roles: Service Desk To Schedule Your Interview Kindly Call Or whtapp on the below mentioned number now :- Contact Person - Rit - (7047160133) Job description *Required Min 0 to 5 years of technical Skill Set Desktop & Technical troubleshooting knowledge *Qualification- Min. Graduation in any stream, 10+2 with Exp Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills Key Skills Required: IT Service Desk experience 0-5yrs Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.) Understanding of Windows 7 & 10 operating system Assisting with configuring/troubleshooting of Software and Hardware Experience working with ServiceNow to log, track, close tickets Experience in resolving IT issues via phone/email/chat Excellent telephone etiquettes and customer service Excellent troubleshooting skills Knowledge of Microsoft based operating systems with emphasis on Windows X Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, Multi-functional devices (MFD) , Mobile & Tablets) Willingness to work in any shifts including night shifts and weekends Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web Should be flexible for voice support Basic knowledge about Systems, backup and Network *Work From Office (only) To Apply Call on Rit - (7047160133) / Or Whatsapp on the same Number with your details in the below mentioned format ***Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please WhatsApp your details to us in the below format: - Rit - (7047160133) Name- Mobile number - Mail - Highest Qualification Highest qualification University Name Total work experience - Date of birth- Current Organization- Preferred Location Last CTC- Expected CTC: *Interested candidates can even refer their friends or relatives provided the criteria *FOR interview Call Now our HR Specialist: @ ** Rit - (7047160133) (call or WhatsApp) Note: If the line is busy, please drop a WhatsApp message and we will get back to you at the earliest. Referrals Welcome! Know someone who fits the bill? Share this post and help them grow their career!

Greeting rom Trigent !!Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024Location : Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand )Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check)2 . Versant Test (Cut off 60 )3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

Greeting rom Trigent !! Share CV : Nagarathna_g@trigent.com 7892759396 JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: • Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024 Location : Mumbai and Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand ) Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check) 2 . Versant Test (Cut off 60 ) 3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

Responsibilities: * Manage international customer queries via phone and email * Maintain high NPS through timely resolutions * Provide exceptional voice support to global clients

SUMMARY Hiring freshers for Customer Support Representative at Kolkata, Salary upto 2.5lpa Responsibilities: Handling incoming calls and responding to customer emails Resolving customer complaints and issues Assisting customers with product information and placing orders Identifying and escalating issues to supervisors Providing exceptional customer service and support Requirements Undergraduate or Graduate degree Excellent communication skills in English Ability to work in different time zones and flexible with shifts Strong technical knowledge Familiarity with customer service principles and practices Shift: US Shift (evening & night shift) Week Off: 2 days rotational week off. 5 Days working 6months Experience in international Voice Process can also apply. (More than 6months are not required) Benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Jothi On 91106 62600 or 7975449212 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Jothi On 91106 62600 or 7975449212

Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels Analyze customer needs & recommend appropriate solutions Ensure high levels of customer satisfaction through excellent service Required Candidate profile Graduation with 0-3 yrs experienced can apply Excellent communication skills 5 Days working with 2 days rotational offs Work in US shift timings/ Night Shifts info.aspiringmantra@gmail.com