International BPO inbound Voice Process

Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. The company has been providing telemarketing services to offshore consumers and business entities since 2014. Within a short span of time, Adeeba E-Services Pvt. Ltd. has established a strong foundation based on high levels of customer satisfaction, unmatched services, and reliable support functions. The company operates with trust, accountability, and reliability in its products and technical services. This approach has not only improved the performance of in-house talents but also enhanced the productivity of the company and its related products through continuous research and development efforts. As a leading platform for providing solutions to customers, Adeeba E-Services Pvt. Ltd. offers IT-enabled support systems with consistent delivery. Greetings from Adeeba E-Services Pvt. Ltd.! We are currently looking for candidates to join us for the UK/US Shift in the Inbound Tech Support Process. The role involves handling inbound calls related to printer, router, and antivirus issues from customers. Candidates will be responsible for diagnosing the problems and recommending the best solutions to customers. Additionally, they will be expected to sell technical support plans along with relevant software. Candidate Profile: - Experience in outbound tech support for more than 6 months to 1 year. - Ability to independently close calls. - Strong convincing and sales skills. - Salary: Rs. 12,000-22,000/month (fixed) + Huge Incentives. - Shift: UK/US Shift. - Working Days: 6 days a week. Benefits and Facilities: - Fixed salary credited on the 1st of every month into the salary account + Huge Incentives. - 24 leaves in a year + Comp-offs + Birthday leaves. - Daily/Monthly Incentives. - Spot Incentives. - No extension of shift timings. - Medical benefits. For further queries, please contact Priyanka (HR) at 9804149788. All your information will be kept confidential in accordance with EEO guidelines.,