Integration Ops Analyst

Job Description

Job Description • Manage integrations on cloud platforms including Mulesoft and Axway. • Handle incident management, service requests, and operational metrics monitoring. • Troubleshoot and resolve integration issues across various environments. • Implement bug fixes and improvements to reduce incidents. • Design and implement integration solutions using best practices. • Enforce compliance and governance for technical quality of integration solutions. • Collaborate with project teams and business stakeholders. • Provide technical support to offshore teams and partners. • Maintain documentation and support monthly patching activities. • Participate in on-call support rotation as needed. What we look for • Bachelor's degree in IT or a related field. • 5-6 years of development/support experience with integration platforms. • Strong experience with Mulesoft and CI/CD deployment tools, preferably Azure DevOps. • Experience with MFT products and configurations, preferably Axway ST. • Good SQL skills and SSL certificate management experience. • Experience in DevOps implementation and automation. • Strong understanding of integration, API architecture, and cloud platforms. • Ability to collaborate effectively with project teams and troubleshoot issues. • Mulesoft or related integration certifications are a plus. • Must be a quick learner and a great team player.