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Claims Support Executive (Cashless) Loop

2.0 - 6.0 years

0 Lacs

karnataka

On-site

Role Overview: You will be responsible for answering customer queries in a positive and effective manner, both via e-mail and over the phone. You will need to identify and assess customers" needs to achieve satisfaction, handle complaints, and provide appropriate solutions within the time limits. Additionally, you will manage end-to-end support for cashless claims processing, including coordination with hospitals, insurance teams, and customers. Guiding customers on claim submission requirements, approvals, and timelines will also be part of your role. Key Responsibilities: - Answer customer queries through email and phone, ensuring a positive customer experience - Identify and assess custom...

Posted 1 month ago

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