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Metlife
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Insurance Associate

Insurance Associate

Metlife

0 years

0 - 3 Lacs

Noida Uttar Pradesh India

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

BPO INDUSTRY Quality Compliance Analyst (QCA

Work Mode

On-site

Job Type

Full Time

Job Description

Skills

Description and Requirements

Primary Internal Interactions

AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development.
Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.
Quality Compliance Analyst (QCA) for the purpose of feedback and audit.
Trainers for the purpose of pre-process and process training.

Primary External Interactions

MetLife Subject Matter Experts for the purpose of seeking missing information.
MetLife Subject Matter Expert for the purpose of work related issues and escalated transactions.

Technical Skills

Computer navigation skills
Keyboarding and data entry speed (minimum 20 wpm with 90% accuracy)
Working knowledge of MS Excel and MS Word.
Understands basic principles of accounting. (Preferred)

Process Specific Skills

Effective communicator / Speaks clearly & succinctly.
Strong understanding and comprehension of the English language
Knowledge of Insurance principles in relation to the US Insurance industry
Knowledge about US Culture

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