Role & Responsibilities Analyze user behavior, transaction patterns, and process gaps to suggest product improvements. Track key metrics like transaction time, approval rates, and adoption levels. Identify anomalies such as pricing errors and duplicate orders, recommending corrective actions. Assist in automating approvals, order processing, and anomaly detection using AI tools. Improve client/vendor login and data visibility experiences. Collaborate with Tech teams to ensure smooth rollout of automation initiatives. Collect feedback from clients and internal teams to identify pain points. Support product demos and document integrations with ERP, logistics, and financial tools. Manage adoption of new product features. Monitor and prioritize product-related support tickets; escalate issues for timely resolution. Document recurring issues and suggest process improvements. Collaborate with Product Manager to define project scope and timelines. Research industry best practices to enhance product offerings. Contribute to strategic initiatives such as quick delivery and smart stocking. Preferred Candidate Profile Proficient in SQL for data analysis and query optimization. Experienced in database management and ETL (Extract, Transform, Load) processes. Advanced skills in Excel and dashboarding/BI tools for reporting. Basic knowledge of Python scripting for automation and data manipulation. Analytical mindset with a passion for digging into data to find insights. Proactive problem solver who drives process improvements. Tech-savvy and comfortable working with multiple tools and technologies Strong communication skills for collaborating across teams and client interaction. Self-starter with the ability to take ownership and work independently.
the Electricalequipment of suppliers Electricalequipmentof suppliershe the ordersSales-to-order Responsibilities: Manage the complete P2P (procurement to pay) or Sales to Order cycle for MRO products. Identify and develop new/alternate vendors for biofuel products to enhance client serviceability. Utilize hands-on ERP experience for sales order and PO creation. Prepare daily and weekly MIS reports specific to procurement. Ensure timely delivery of Required materials to customers as per agreed TAT. Conduct rigorous interaction and follow-up with internal and external stakeholders in the industry. Coordinate with a large number ofsuppliers daily for order fulfillment. Collaborate with the Dispatch team to improve serviceability of deliveries. Possess in-depth knowledge of biofuel products, their market trends, and supplier landscape. Key Skills: Experience: Minimum of 2 years of relevant experience in MRO procurement or a related field. Prior experience in managing procurement operations is essential. Industry Knowledge: Solid understanding of MRO, Electricla and industrial equipments Strategic Vision: Ability to contribute to and execute successful procurement strategies that drive revenue and market expansion. Relationship Building: Excellent communication, negotiation, and stakeholder management skills within the biofuel industry. Analytical Skills: Strong analytical skills to interpret market data, assess performance metrics, and make informed procurement decisions.
Role & Responsibilities Handle end-to-end marketing activities for the company. Coordinate and execute campaigns to build brand presence. Work closely with internal stakeholders to align marketing with business goals. Manage digital platforms and ensure effective communication of company offerings. Prepare and present reports on campaign performance and ROI. Preferred Candidate Profile Strong communication and interpersonal skills. Proactive, responsible, and serious about career opportunities. Ability to manage time and respond promptly to professional commitments. Should demonstrate professionalism, seriousness, and respect for processes. Prior experience in marketing roles will be an added advantage.
Role & Responsibilities Develop and implement sourcing strategies specifically for domestic industrial chemical commodities , with a strong focus on powder chemicals. Identify, evaluate, and onboard reliable chemical suppliers within India, ensuring consistent quality, timely delivery, and compliance with standards. Conduct supplier due diligence covering capacity, reliability, and sustainability practices. Drive cost optimization through strategic negotiations, vendor consolidation, and alternate sourcing. Monitor domestic market trends, price fluctuations, and supply-demand dynamics to proactively manage risks. Analyze spend data to identify opportunities for savings and efficiency improvements. Build and maintain strong supplier relationships to enhance long-term collaboration and performance. Lead and guide a team of procurement professionals, ensuring alignment with business needs and category strategies. Preferred Candidate Profile 8-12 years of proven experience in domestic procurement of industrial chemicals , with major exposure to powder chemicals . Strong understanding of Indian chemical supply markets, vendors, and pricing mechanisms . Demonstrated expertise in supplier management, contract negotiations, and cost optimization. Bachelors/Master’s degree in Supply Chain, Chemistry, or related field. Excellent analytical, negotiation, and leadership skills. Ability to thrive in a fast-paced, dynamic environment.
Responsibilities: Manage the complete P2P (procurement to pay) or Sales to Order cycle for MRO products. Identify and develop new/alternate vendors for biofuel products to enhance client serviceability. Utilize hands-on ERP experience for sales order and PO creation. Prepare daily and weekly MIS reports specific to procurement. Ensure timely delivery of Required materials to customers as per agreed TAT. Conduct rigorous interaction and follow-up with internal and external stakeholders in the industry. Coordinate with a large number ofsuppliers daily for order fulfillment. Collaborate with the Dispatch team to improve serviceability of deliveries. Possess in-depth knowledge of biofuel products, their market trends, and supplier landscape. Key Skills: Experience: Minimum of 2 years of relevant experience in MRO procurement or a related field. Prior experience in managing procurement operations is essential. Industry Knowledge: Solid understanding of MRO, Electrical and industrial equipments Strategic Vision: Ability to contribute to and execute successful procurement strategies that drive revenue and market expansion. Relationship Building: Excellent communication, negotiation, and stakeholder management skills within the biofuel industry. Analytical Skills: Strong analytical skills to interpret market data, assess performance metrics, and make informed procurement decisions.
Responsibilities: Manage the complete P2P (procurement to pay) or Sales to Order cycle for MRO products. Identify and develop new/alternate vendors for biofuel products to enhance client serviceability. Utilize hands-on ERP experience for sales order and PO creation. Prepare daily and weekly MIS reports specific to procurement. Ensure timely delivery of Required materials to customers as per agreed TAT. Conduct rigorous interaction and follow-up with internal and external stakeholders in the industry. Coordinate with a large number ofsuppliers daily for order fulfillment. Collaborate with the Dispatch team to improve serviceability of deliveries. Possess in-depth knowledge of biofuel products, their market trends, and supplier landscape. Key Skills: Experience: Minimum of 2 years of relevant experience in MRO procurement or a related field. Prior experience in managing procurement operations is essential. Industry Knowledge: Solid understanding of MRO, Electrical and industrial equipments Strategic Vision: Ability to contribute to and execute successful procurement strategies that drive revenue and market expansion. Relationship Building: Excellent communication, negotiation, and stakeholder management skills within the biofuel industry. Analytical Skills: Strong analytical skills to interpret market data, assess performance metrics, and make informed procurement decisions.
We are looking for an experienced and dynamic Senior Manager- Client Success to join our team. The ideal candidate will be responsible for managing client relationships, handling key accounts, and ensuring customer satisfaction. You will play a crucial role in sustaining business growth and profitability by maximizing the value of our products and services. Roles and Responsibilities: 1. Client Relationship Management: Develop and manage client portfolios. Handle and resolve customer requests and complaints promptly and effectively. Serve as the primary point of contact between clients and the organization, ensuring smooth communication and resolving any issues that arise. 2. Business Growth and Profitability: Sustain business growth and profitability by identifying opportunities to maximize the value provided to clients. Develop strategies to minimize customer churn and improve overall customer retention. 3. Data Analysis and Reporting: Analyze customer data to gain insights into customer behavior and preferences. Usedata to recommend improvements to enhance the customer experience. Prepare and present data, reports, and proposals to internal teams and clients. 4. Client Onboarding and Support: Conduct product demonstrations and training sessions for customers to ensure they understand how to use our products effectively. Improve the onboarding process by evaluating and enhancing tutorials and other communication materials. 5. Communication and Presentation: Communicate effectively with clients to understand their needs and provide solutions. Prepare and deliver high-quality presentations and proposals to clients, showcasing the value of our products and services. 6. TeamCollaboration: Collaborate with internal teams to ensure client needs are met and exceeded. Provide feedback to product development teams based on client interactions to help improve products and services. Requirements: Bachelor's degree in Business, Marketing, or a related field. 5-10years of experience in client handling, key account management, or a similar role. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Excellent communication and interpersonal skills. Proven ability to manage multiple client accounts. Analytical mindset with the ability to interpret data and make data-driven decisions
1. Follow complete P2P (procurement to pay) or Sales to Order cycle 2. Develop new/alternate vendors for key products and services to achieve better serviceability for clients 3. Hands-on ERP experience for sales order and PO creation 4. Prepare MIS reports on daily and weekly basis 5. Take ownership of material reaching customer as per Agreed TAT 6. Rigorous interaction/follow up with internal and external stakeholders 7. Must have coordinated with large no of suppliers on daily basis for order fulfillment 8. Coordination with Dispatch team for better serviceability 9. Should have basic knowledge of products in MRO/Chemicals/Packaging categories Role & responsibilities Preferred candidate profile 1. Supply Chain Management 2. Client Management 3. Operations
1. Client Relationship Management: Develop and manage client portfolios. Handle and resolve customer requests and complaints promptly and effectively. Serve as the primary point of contact between clients and the organization, ensuring smooth communication and resolving any issues that arise. 2. Business Growth and Profitability: Sustain business growth and profitability by identifying opportunities to maximize the value provided to clients. Develop strategies to minimize customer churn and improve overall customer retention. 3. Data Analysis and Reporting: Analyze customer data to gain insights into customer behavior and preferences. Use data to recommend improvements to enhance the customer experience. Role & responsibilities 4. Client Onboarding and Support: Conduct product demonstrations and training sessions for customers to ensure they understand how to use our products effectively. Improve the onboarding process by evaluating and enhancing tutorials and other communication materials. 5. Communication and Presentation: Communicate effectively with clients to understand their needs and provide solutions. Prepare and deliver high-quality presentations and proposals to clients, showcasing the value of our products and services. 6. Team Collaboration : Collaborate with internal teams to ensure client needs are met and exceeded. Provide feedback to product development teams based on client interactions to help improve products and services. Preferred candidate profile Bachelor's degree in Business, Marketing, or a related field. 7-12 years of experience in client handling, key account management, or a similar role. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Excellent communication and interpersonal skills. Proven ability to manage multiple client accounts. Analytical mindset with the ability to interpret data and make data-driven decisions.
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