Inside Sales Representative

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions - myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for an Inside Sales Representative to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

As an Inside Sales Representative, your main focus will be on inbound leads generated through our website and marketing campaigns. You’ll connect with prospects who are already interested in our products, while also reaching out proactively when needed to maximize opportunities. Your role is to engage them, understand their needs, and guide them to the right solution - closing deals directly over the phone. It’s a fast-paced role where every conversation is an opportunity to create value and contribute to our growth.

What you’ll do:

• Reach out to inbound leads promptly and professionally via phone, email, and chat.
• Qualify prospects by identifying their needs and matching them with the right solutions.
• Present product features and benefits clearly and persuasively.
• Manage the full sales cycle from first contact to closing the deal.
• Keep accurate records of all interactions and activities in the CRM.
• Work closely with the marketing and product teams, sharing feedback on lead quality and campaigns.
• Consistently achieve and aim to exceed monthly sales targets and conversion goals.
• Ensure each customer enjoys a smooth, positive experience.
• Share regular updates on sales activities and insights from customer conversations.

This role is perfect for you if you have:

• 2+ years of previous experience in inside sales, telesales, or customer-facing roles.
• Fluency in Bulgarian and English (written and spoken) is required.
• Strong communication and persuasion skills with a confident phone presence.
• Ability to handle a high volume of inbound leads and manage time effectively.
• Goal-oriented mindset with proven ability to meet or exceed targets.
• Comfortable working with CRM systems and sales tools.

Why you should join myPOS:

• Vibrant international team operating in hi-tech environment
• Annual salary reviews, promotions and performance bonuses
• myPOS Academy for upskilling and training
• Unlimited access to courses on LinkedIn Learning
• Annual individual training and development budget
• Refer a friend bonus as we know that working with friends is fun
• Teambuilding, social activities and networks on a multi-national level

What we offer:

• Excellent compensation package
• 25 days annual paid leave (+1 day per year up to 30)
• Full “Luxury” package health insurance including dental care and optical glasses
• Meal vouchers of 200 BGN per month
• Fully covered Multisport card
• Free coffee, snacks and drinks at the office

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement - this job description is just that, a job description! Even if you don’t tick every box, want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

Apply by filling in the form below and send your CV in English!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!