Inside Sales Executive

Job Description

GoLive eTechnologies is looking for a proactive and persuasive Inside Sales Executive to join its sales team. This role involves handling inbound and outbound calls, understanding customer requirements, preparing quotations, and closely coordinating with the field sales and technical teams. The ideal candidate will have a flair for communication, good product knowledge, and strong follow-up skills. Key Responsibilities:Handle incoming sales inquiries via phone, email, and online platforms. Make outbound calls to prospective customers for lead generation. Understand client requirements and recommend suitable AV/VC/IT solutions. Prepare and send quotations, product information, and follow up for closures. Maintain and update customer databases and CRM systems regularly. Coordinate with field sales, technical, and logistics teams for smooth order processing. Track and achieve weekly/monthly sales targets and conversion ratios. Build and maintain strong customer relationships for future sales. Participate in webinars, product trainings, and team sales meetings. Requirements:Graduate in any discipline; Diploma or certification in Sales/Marketing preferred. 1–3 years of experience in inside sales or telecalling, preferably in IT/AV/VC domain. Strong communication and interpersonal skills. Good knowledge of MS Office, CRM, and email etiquette. Ability to multitask, work under pressure, and handle objections tactfully. Benefits:Attractive fixed salary + incentives On-the-job product and sales training Opportunities to grow into field sales or team lead roles Friendly, professional work environment