Inside Sales Executive

Position:

Experience:

Employment Type:

Department:

About the Role

Inside Sales Executive

Sales, Telecalling, Customer Communication, and Business Development

Key Responsibilities

 Make outbound calls to potential and existing customers.

·        Explain company products/services clearly and professionally.

·        Understand customer requirements and provide appropriate information.

·        Generate leads and schedule appointments for the sales team.

·        Follow up with prospective customers through calls and WhatsApp.

·        Maintain accurate records of calls, leads, follow-ups, and customer information.

·        Handle basic customer queries and resolve them professionally.

·        Achieve daily and monthly calling and lead-generation targets.

·        Follow up regularly with interested prospects.

·        Coordinate with the sales/business development team.

·        Maintain a positive and professional attitude while communicating with customers.

Required Skills

·        Good verbal communication skills.

·        Basic knowledge of Hindi, English, and Odia.

·        Confident and comfortable speaking over the phone.

·        Good listening and convincing skills.

·        Positive attitude and willingness to learn.

·        Basic computer knowledge.

·        Ability to handle targets and follow-ups.

·        Good interpersonal and customer-handling skills.

Eligibility

Graduate

·        Candidates from Bhubaneswar or nearby locations will be preferred.

·        Candidates with prior sales, customer service, or BDE internship experience will be an added advantage.

Key Performance Indicators (KPI)

·        Daily outbound calls.

·        Number of qualified leads generated.

·        Follow-up completion rate.

·        Appointment/demo generation.

·        Lead conversion rate.

·        Customer response and engagement.

·        Achievement of monthly targets.