Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Presales executive at Innovator Sprouts Academy, located in Navi Mumbai. The Tele Caller will be responsible for making outbound calls to potential customers, handling inbound inquiries, providing detailed information about services and products, maintaining customer databases, and meeting sales targets. Additionally, the Tele Caller will follow-up with customers, address any concerns, and ensure a high level of customer satisfaction while updating records of interactions. Qualifications Excellent communication and interpersonal skills Experience in telecalling, customer service, or sales Ability to handle and resolve customer queries Basic computer skills and familiarity with CRM software Ability to meet sales targets and work under pressure Good organizational and multitasking skills Graduate or equivalent; additional qualifications are a plus
That's great! Here's a job description tailored for your institute, "Innovator Sprouts Academy," focusing on digital marketing with AI training. Job Description: Telecaller / Admissions Counsellor Innovator Sprouts Academy is a leading institute specializing in cutting-edge digital marketing training with a strong focus on Artificial Intelligence. We're looking for a passionate and results-driven Telecaller / Admissions Counsellor to join our team. The ideal candidate will be the first point of contact for prospective students, guiding them through their career aspirations and demonstrating how our courses can help them achieve their goals. Key Responsibilities: Lead Outreach & Engagement: Make outbound calls to a database of potential students who have shown interest in our digital marketing and AI courses. Student Counselling: Engage in meaningful conversations to understand the career goals, challenges, and aspirations of prospective students. Course Guidance: Clearly and enthusiastically explain the benefits and curriculum of our digital marketing courses, highlighting the unique integration of AI. Admissions Process: Guide students through the entire admissions and enrollment process, from initial inquiry to final registration. Follow-up & Nurturing: Maintain consistent communication with leads through calls, WhatsApp, and email to answer their questions and address any hesitations. Performance Tracking: Diligently record and update all interactions and student information in our CRM system. Meet and exceed monthly enrollment targets. Market Feedback: Gather and report on student feedback, market trends, and competitor activities to help our team improve our offerings and strategies. Qualifications & Skills: Experience: Proven experience as a Telecaller, Admissions Counsellor, or in a similar sales/customer-facing role, preferably within the education or training sector. Communication: Excellent verbal communication skills with a clear, confident, and persuasive tone. Ability to build trust and rapport quickly over the phone. Empathy & Persuasion: A genuine interest in helping students succeed and the ability to effectively communicate the value of our courses. Tech Savvy: Familiarity with digital marketing concepts is a plus, and a keen interest in AI and technology is highly desirable. Target-Oriented: A strong desire to achieve and exceed admissions targets. Organizational Skills: Excellent time management and a systematic approach to handling multiple leads and follow-ups. What We Offer: A dynamic and growth-oriented work environment. Competitive salary with attractive performance-based incentives and bonuses. Ongoing training and professional development, especially in the fields of digital marketing and AI. The opportunity to be a crucial part of a mission to empower the next generation of digital marketers. To Apply: If you are a passionate communicator who loves to help people achieve their dreams, we want to hear from you. Please send your resume to [email protected] with the subject line: Application for Telecaller / Admissions Counsellor . or Call/Whatsapp 7700968696 Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Paid sick time Language: English (Required) Work Location: In person
Key Responsibilities: Lead Outreach & Engagement Student Counselling Course Guidance Support students through inquiry, application, and enrollment. Follow-up & Nurturing Performance Tracking Work toward and exceed monthly admission goals.
Lead Outreach & Engagement Student Counselling Course Guidance Support students through inquiry, application, and enrollment. Follow-up & Nurturing Performance Tracking Work toward and exceed monthly admission goals. Sales incentives Referral bonus Performance bonus