Company Overview Initiators Logistics India Pvt Ltd is a leading player in the logistics sector, dedicated to providing world-class solutions for freight forwarding and supply chain management. Our mission is to streamline logistics processes to enhance operational efficiency and customer satisfaction. We value innovation, integrity, and teamwork, and strive to foster a culture where our employees can thrive and contribute to our shared success. Join us as we continue to expand our reach in the logistics market and set new benchmarks in operational excellence. Role Responsibilities Manage end-to-end freight forwarding operations. Coordinate with clients to understand shipping requirements. Negotiate with carriers to secure competitive rates. Prepare and maintain documentation for import/export processes. Submisiions and filing of mandatory USA customs filing Ensure compliance with local and international shipping regulations. Monitor shipments to ensure timely delivery. Address and resolve any operational issues promptly. Collaborate with customs brokers to facilitate smooth clearance. Maintain accurate records of shipments and transactions. Conduct regular audits of shipping processes and procedures. Provide excellent customer service and support. Work closely with finance to manage billing and invoicing. Analyze transportation costs and optimize logistics procedures. Train and guide junior team members in operational protocols. Stay updated on industry trends and best practices. Qualifications Bachelor’s degree in Logistics, Supply Chain Management, or related field. Minimum of 3 years of experience in freight forwarding operations. Strong knowledge of customs regulations and import/export procedures. Excellent communication and interpersonal skills. Knowledge of FMC license submission and filing requirements Proficient in logistics management software and tools. Strong analytical and problem-solving abilities. Ability to work under pressure and meet deadlines. Attention to detail and a high level of accuracy. Proficiency in MS Office Suite (Word, Excel, PowerPoint). Ability to work independently and as part of a team. Familiarity with supply chain algorithms and models. Experience in data entry and record maintenance. Customer service orientation with a proactive mindset. Willingness to learn and adapt to changing environments. Knowledge of international shipping routes and logistics networks. Skills: analytical skills,operational efficiency,logistics management software,interpersonal skills,logistics management,customer service,freight forwarding operations,communication skills,time management,team collaboration,customs regulations,proficiency in ms office suite,problem-solving abilities,regulatory compliance,data entry,record maintenance,problem solving,import/export procedures,customer communication Show more Show less