Infrastructure Architect

Role & responsibilities

• Assessment of business capability requests to determine current and future infrastructure needs Works with end users to improve business and system capabilities
• Works with and coordinates appropriate IS staff to implement solutions which will meet or exceed customer expectations
• Facilitation of communicating complex infrastructure concepts at multiple levels across the business partner landscape effectively driving communication across all levels of the organization (both upward and downward) providing appropriate message, the right tone and the appropriate level of impact consensus builder and brings people and teams together
• Accountable for clear understanding of mission and goals for role and department facilitating
• Translates initiatives into actions through a thoughtful, organized and well-planned approach.
• Establishes measurement criteria and systems to track daily processes, implementation of new initiatives and value creation
• Generate initial and refined system estimations based on high-level business requirements aligning them with current and future state architectural specifications
• Identifies fundamental architectural patterns facilitating upgrades and replacement of core IS infrastructure such as domain controllers, virtualized environments, backup solutions, file servers and core storage systems
• Determines problems and develops appropriate solutions towards problem resolution
• Provides high-level technical consulting services to all server & storage support, desktop support, network support and telecommunications teams initiatives calming tense situations by bringing clarity and organization to the forefront.
• Recognizes problems and can make recommendations/decisions on the best course of action to remediate proving resourceful solutions using existing or available resources based on knowledge of the organization and level of execution effort
• Ensures each level of the organization has the information needed and the context needed to produce favorable results.
• Builds solid relationships with IT operational leaders to ensure connectivity to the business
• Develops design and support documentation facilitating maintenance and specific problem resolution
• Help define acceptance test objectives, test cases and assist in system and integration testing Leads, collaborates, and assists the successful completion of IT Infrastructure
• Coordinates users, internal IT resources and external vendors as needed on application and hardware upgrades or installations
• Collaborates on test, application, hardware and systems planning as needed
• Responds accordingly toward resolving infrastructure and systems incidents identified via Support Desks (including data, desktop and telecommunications issues)
• Takes the lead on best practices, policies and operating procedures and ensures alignment to departmental objectives and strategy
• Translates initiatives into actions through a thoughtful, organized and well-planned approach
• Establishes measurement criteria and systems to track daily processes, implementation of new initiatives and value creation

Required Qualifications:

• Bachelors degree from a four-year college
• 7+ years of experience in the field or related area
• Experience with various versions of Microsoft Applications and implementation
• Proven expert level skills for designing and managing enterprise High Availability Microsoft Solutions such as WLBS and clustering
• Proven expert level skills building and managing VMware vSphere clusters
• Proven expert level skills managing enterprise Microsoft Active Directory environment with multiple domains
• Proven expert level skills managing and configuring Microsoft domain services such as DNS, DHCP, replication, certificate authority, etc.

Preferred Qualifications:

• Professional certification requiring formal education beyond a two-year college
• 8+ years of experience designing and troubleshooting server, storage, network, and desktop issues
• Experience with public cloud offerings such as GCP, Azure and AWS