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Infra Tech Support Practitioner

2 - 7 years

1 - 5 Lacs

Bengaluru

Posted:1 month ago| Platform: Naukri logo

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Skills Required

networking technical support cisco wireless technologies network security switching gsm c++ bgp telecommunication iot routing 3g vlan linux lan gprs lte tcp c wan ospf 4g troubleshooting ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cisco Identity Services Engine (ISE) Good to have skills : Wireless Technologies Implementation Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms within a defined operating model, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide L1 and L2/ basic and intermediate level troubleshooting. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system issues. Document technical processes and procedures for future reference. Stay updated with the latest technology trends and advancements. Professional & Technical Skills: Must To Have Skills: Proficiency in Cisco Identity Services Engine (ISE). Good To Have Skills: Experience with Wireless Technologies Implementation. Strong understanding of network security principles. Knowledge of network protocols and configurations. Experience in system administration and maintenance. Ability to troubleshoot and resolve technical issues efficiently. Additional Information: The candidate should have a minimum of 2 years of experience in Cisco Identity Services Engine (ISE). This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

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