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Infra Tech Support Practitioner

15 - 20 years

1 - 5 Lacs

Bengaluru

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : AIX System Administration Good to have skills : Linux Operations, Red Hat OS AdministrationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that all configured services operate smoothly across different platforms. You will be responsible for both remote and onsite support, contributing to the overall efficiency and reliability of the systems in place. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their technical skills.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in AIX System Administration.- Good To Have Skills: Experience with Linux Operations, Red Hat OS Administration.- Strong understanding of server and network management.- Experience with troubleshooting hardware and software issues.- Familiarity with operating system-level technology implementation. Additional Information:- The candidate should have minimum 5 years of experience in AIX System Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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