Position: Collection Executive Experience: 2 to 5 Years Location: Chennai - Guindy Key Responsibilities: Perform zone-wise collections with a minimum monthly target of 95% Update drive records, invoices, and credit notes accurately Convince and follow up with clients effectively for timely payments Requirements: 2 to 5 years of relevant experience in collections Good communication and negotiation skills Strong follow-up and documentation abilities
Job Title: HR Recruiter Location: Chennai , Guindy Job Type: Full-time Department: Human Resources Job Summary: We are looking for a dedicated and resourceful HR Recruiter to join our Human Resources team. The ideal candidate will be responsible for managing the end-to-end recruitment processfrom identifying hiring needs to sourcing candidates and onboarding top talent. This role requires excellent interpersonal skills, organizational capabilities, and a keen understanding of hiring best practices. Key Responsibilities: Collaborate with hiring managers to define job roles, requirements, and desired candidate profiles. Source candidates through various channels including job portals, social media, employee referrals, and professional networks. Screen resumes, conduct initial interviews, and assess candidates' qualifications. Coordinate interviews with internal teams and follow up on interview feedback. Maintain and update the recruitment databases. Manage offer negotiation, reference checks, and onboarding formalities. Promote employer branding initiatives and maintain a strong candidate experience. Track recruitment metrics and report on hiring progress. Stay updated with industry trends and best recruitment practices. Hands on experience in sales hiring Hands on experience in Bulk hiring Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. 1- 4 years of recruitment or HR experience (for entry to mid-level roles). Strong understanding of recruitment tools and applicant tracking systems (e.g., LinkedIn Recruiter, Naukri, Indeed etc.). Excellent communication, interpersonal, and organizational skills. Ability to manage multiple open roles simultaneously. High level of discretion and professionalism.
Job Summary: We are hiring a Technical Team Lead for our Pondicherry branch to manage daily technical operations across the branch and assigned zones. The ideal candidate should have hands-on experience in ISP network operations, field team handling, and client support. You will be responsible for ensuring seamless service delivery, team performance, and coordination between zones. Key Responsibilities: Lead and manage the technical team at the Pondicherry branch, including field engineers and support staff. Oversee and coordinate technical operations across multiple zones under the Pondicherry region. Ensure timely installation, maintenance, and troubleshooting of broadband and leased line connections. Monitor network performance, resolve escalated issues, and coordinate with NOC or backend teams. Assign tasks and monitor daily field activities to ensure SLA adherence and customer satisfaction. Maintain proper documentation, service reports, and inventory records for all zonal operations. Provide technical training and guidance to team members. Liaise with sales, customer support, and higher management for operational updates. Conduct regular audits, performance evaluations, and reporting of branch/zonal KPIs. Ensure compliance with company policies, safety standards, and industry regulations.
JR & SR.EXECUTIVE TECHNICAL 1) Attendance 2) Attitude and Behavior 3) Activity to be done Customer Services and Customer Handling Device Installation and fixing RF & Fiber device router configuration Fiber Laying maintance Services New Connection Device recovery Tower Maintenance, Climbing and Device fixing 4) Ensure the Payment Collection 5) Report updation on daily productivity 6) Ensure the customer relationship to get customer delightful 7) Ensure the daily Productivity 8) 24/7 customer Service 9) Daily report updation 10) Additional responsibility need to be taken when assigned by the manager 11) Handling Tickets and Activities 12) Ensure tower uptime 13) Providing technical solution to customer and infra uptime 14) Maintaining the network and infra uptime 15) Responsible for branch Tech Sales 16) Able to Manage the team effective manner 17) Problem fixing 18) Should upgrade latest technology time to time 19) Should have devices knowledge in RF & Fiber 20) Responsible for Stock management 21) Device failure rate control 22) Ensure to Control the Churn rate 23) Maintaining Customer SLA (Service Level Agreement) 24) Ensure to increase the sustain and revenue growth of branch 25) Feasibility survey Of RF and Fiber
Role & responsibilities Team Management: Lead, mentor, and manage a team of 8-10 Business Development Managers (BDMs) to meet and exceed sales targets in the Coimbatore region. Sales Strategy Development: Develop and execute sales strategies to achieve regional sales goals. Ensure alignment of strategies with the overall business objectives of Infonet comm Enterprises. Business Development: Drive new customer acquisition by identifying key opportunities within telecom and IT industries. Relationship Management: Build and maintain strong relationships with key clients, partners, and stakeholders in the telecom domain. Market Analysis: Analyze market trends, competitor activities, and customer needs to effectively position Infonet comm Enterprises offerings in the region. Sales Performance Monitoring: Monitor and track the performance of the BDM team, providing coaching and support to ensure sales targets are met. Reporting: Provide timely and accurate sales forecasts and performance reports to senior management. Customer Experience: Ensure customer satisfaction through timely deliveries, customized solutions, and effective problem-solving. Preferred candidate profile Experience: o 4+ years of experience in sales or business development. Telecom Domain would be an added advantage. o Proven track record of managing and leading a team of BDMs in achieving sales targets and KPIs. o Prior experience in managing multiple industries, including telecom, IT, and enterprise solutions. Industry Knowledge: o Solid understanding of the telecom domain, network solutions, and enterprise IT services. o Strong knowledge of B2B sales processes and techniques in telecom or other industries. Sales Skills: o Strong salesmanship with the ability to identify, pursue, and close high-value deals. o Excellent negotiation skills and a proven ability to navigate complex sales cycles. Team Leadership: o Demonstrated experience in team management, including coaching, mentoring, and motivating a sales team to perform at their best. o Proven ability to handle cross-functional teams and align them with business objectives. Technical Savvy: o Tech-savvy, with an ability to understand and discuss telecom solutions, network infrastructure, and cloud technologies. Communication Skills: o Excellent verbal and written communication skills with the ability to engage with senior stakeholders and clients. Problem-Solving Skills: o Strong problem-solving skills to identify customer pain points and provide effective solutions. Location: o Must be based in Coimbatore or willing to relocate Perks and benefits A dynamic and challenging work environment. Competitive compensation package with performance-based incentives. Opportunities for career growth and development in a technology-driven organization.