· Audit calls and Give feedback on strength and developmental areas to improve performance. · Monitor preventative and corrective actions to ensure that quality assurance standards are achieved · Proficiency with QC tools, PIP and Feedback Processes. · Coordinates and facilitates call calibration sessions for internal as well as external. · Coordinate with all stakeholders internal as well as external auditors for periodic audits · Perform audit & Prepare audit dashboards and highlight issues for early warning signals and trends · Follow up on action items · Prepares and analyses quality reports for management staff review. · Suggest training needs and developments. · Handling quality-related escalations & taking action against the same on a timely basis. · Conducting product training for the newly recruited trainees in batches. · Conducting assessments and tests as per the designed SOPs. · Collecting feedback, results, and performance data of trainees after sessions. · Sharing RAG reports to the concerned department on the progress of the training batch. · Structure training plans to meet financial objectives i.e. by developing individual coaching plans, providing resources & assistance to the new & existing employees. Job Type: Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 8976721667 Expected Start Date: 08/07/2025
Handling the entire gamut of administrative activities mentioned below: · Handling Housekeeping team and maintaining their attendance. · Handling all kinds of administrative bills viz. Electricity, Stationery, Water etc…. · Coordinating with all vendors for bills and ensuring timely payment disbursals. · Checking and replenishing stationery as and when needed. · Timely checking company asset fitting & fixtures and ensuring the task is completed by the vendor. · Maintaining office decorum. · Assisting the HR in handling the attendance, interviews & vendor co-ordination, joining formalities, maintaining personnel files, employee engagement activities etc… · Communication - Good communication skills in English · Language – English/Hindi/ Marathi · Experience – o Proven work experience in Administration o Handled a team of housekeeping staff o Attendance Management o Compliance o Vendor Management o Demonstrable leadership abilities o Sound judgement · Qualification - Minimum Graduation · Should have his own 2-wheeler vehicle Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person