Company Description Incredible Indriya is a dynamic collective of direct-to-consumer (D2C) perfume and beauty brands. Our mission is to democratize luxury by making high-end, quality products accessible and affordable for everyone. We aim to empower individuals to express their unique style through exceptional fragrances and beauty solutions, while advocating for a compassionate and sustainable world. Our expertise stems from the creative perfumery and finance industries, enabling us to create sophisticated offerings that bring elegance into everyday lives. Join us on our journey to redefine beauty and perfumery, one captivating scent at a time. Role Description This is a full-time, on-site role for a Customer Relationship Executive based in Mumbai. The role involves managing customer relationships, ensuring customer satisfaction, and providing excellent customer service. Key responsibilities include maintaining strong business relationships, addressing client inquiries, and delivering personalized solutions to enhance customer experience. Collaborating with various internal teams and contributing to relationship-building initiatives will also be a critical part of this role. Qualifications Expertise in Customer Satisfaction and a strong focus on improving the customer experience Proficiency in Business Relationship Management and cultivating long-lasting professional partnerships Experience in Customer Service and Client Relations Strong Communication skills to effectively interact with clients and internal teams Exceptional problem-solving capabilities and a proactive approach to resolving concerns Ability to work collaboratively in a team environment and maintain professionalism Previous experience in the beauty, fragrance, or luxury products industry is a plus Bachelor's degree in Business Administration, Marketing, Communications, or related fields preferred Must have excellent command in Excel, Word and Powerpoint.
Company Description Incredible Indriya is a dynamic conglomerate of direct-to-consumer (D2C) perfume and beauty brands, driven by a mission to democratize luxury. With a foundation rooted in creative perfumery manufacturing and financial expertise, the company creates high-quality, affordable products that make elegance and sophistication accessible to everyone. Incredible Indriya is committed to empowering individuals to express their unique style through exquisite fragrances and beauty offerings. With a focus on sustainability and compassion, the company strives to redefine beauty and perfume for a modern, inclusive world. Role Description This is a full-time, on-site role for a performance marketing specialist at our Mumbai office. Responsibilities include creating and executing data-driven marketing strategies, conducting market research to identify trends and consumer behaviors, and managing campaigns to optimize brand performance. The role involves close collaboration with cross-functional teams to ensure alignment on marketing initiatives, delivering measurable results, and contributing to revenue growth. Qualifications Must be expert in optimising Meta & Google ads Strong skills in Communication and Customer Service Experience in Market Research and understanding of consumer behavior Expertise in developing Meta Marketing Strategies Proficiency in data analysis and campaign optimization Proven ability to work effectively in a collaborative team environment Bachelor's degree in Marketing, Business, Communications, or a related field Familiarity with digital advertising platforms and tools is an advantage