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Incident Manager Resmed

5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a Major Incident Manager at ResMed, you will play a crucial role in ensuring the stability, reliability, and resilience of the technology ecosystem. Your responsibilities will include: - Incident Leadership: - Lead end-to-end response for high-severity incidents, setting direction, bringing calm, and driving resolution. - Quickly initiate channels (chat, bridge calls) and assemble the right people to act fast. - Maintain tight, clear communications across tickets, chats, Status Page, and live calls. - Track timelines, risks, decisions, and ensure clean documentation. - Apply critical thinking and guide engineers through structured problem-solving. - Challenge assumptions and encourage alt...

Posted 14 hours ago

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