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Inbound Customer Service Advisor

0 - 31 years

1 - 2 Lacs

Posted:3 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hiring for Client Company: KOTAK MAHINDRA BANK Job Role : 811 Inbound To Attend the inbound/outbound calls of customers to process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target)

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