Inbound Advisor (BPO)

Role Overview: As an Inbound Advisor (BPO) at Reliance Industries Limited, based in Delhi, India, your primary responsibility will be handling inbound calls from customers. You will play a crucial role in providing product/service information, resolving customer inquiries, and ensuring high levels of customer satisfaction. Your effective communication and interpersonal skills, along with problem-solving abilities, will be essential to excel in this role. Your customer service orientation will be pivotal in meeting customer needs in a dynamic and fast-paced environment. Any prior experience in a BPO or customer service position will be advantageous, and knowledge of relevant software applications and fluency in multiple languages will also be beneficial. A high school diploma or equivalent qualification is required for this position. Key Responsibilities: - Handling inbound calls from customers - Providing product/service information - Resolving customer inquiries - Ensuring customer satisfaction Qualifications: - Effective communication and interpersonal skills - Problem-solving and decision-making abilities - Customer service orientation - Ability to work in a fast-paced environment - Experience in a BPO or customer service role is a plus - Knowledge of relevant software applications - Fluency in multiple languages is beneficial - High school diploma or equivalent,