IN_Associate_Change Management _Citizen Services_Advisory_Bhopal

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At PwC, our people in project portfolio management focus on optimizing project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritization, and resource allocation to facilitate successful project delivery.

In programme management at PwC, you will oversee and coordinate multiple projects to facilitate successful delivery and alignment with organizational goals. Your work will involve strong leadership, communication, and problem-solving skills.

Why PwC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes, and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences, and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

At PwC, our purpose is to build trust in society and solve important problems. We're a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory, and Tax services.

Within Advisory, PwC has a large team that focuses on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over time and take ownership of the entire project delivery entrusted to them.

Responsibilities:

1. Support the design, development, delivery, and management of communications.
2. Apply a structured methodology and lead change management activities.
3. Conduct impact analyses, assess change readiness, and identify key stakeholders.
4. Provide input, document requirements, and support the design and delivery of training programs.
5. Support organizational design and definition of roles and responsibilities.
6. Coordinate efforts with other specialists.
7. Integrate change management activities into project plans.
8. Evaluate and ensure user readiness.
9. Manage stakeholders.
10. Track and report issues.
11. Define and measure success metrics and monitor change progress.
12. Support change management at the organizational level.
13. Manage the change portfolio.

Mandatory Skill Sets:

• Change Management
• Capacity Building
• Training & Development
• Application Development Support

Preferred Skill Sets:

• Experience as Change Management Expert in eGovernance domain
• Experience in leading business process reengineering/process improvement engagements is desirable
• Partner effectively with senior officers and stakeholders for effective change

Years of Experience Required:

Minimum 6 years of overall experience with at least 3 years of experience in Change Management and Capacity building (Training & Development)

Education Qualification:

• Graduation: Any Discipline
• Post Graduation: MBA / PGD (any stream)

Degrees/Field of Study Required:

• Master of Business Administration
• Bachelor Degree

Required Skills:

• Change Management

Optional Skills:

• Accepting Feedback
• Active Listening
• Benefits Realization Management
• Business Case Development
• Business Communications
• Continuous Process Improvement
• Cross-Functional Team Coordination
• Emotional Regulation
• Empathy
• Goal Alignment
• Inclusion
• Intellectual Curiosity
• Optimism
• Organizational Structure
• Process Planning
• Program Capacity Building
• Program Management
• Program Planning
• Program Review
• Program Scope Management
• Program Status Reporting
• Program Support
• Progress Reporting

Travel Requirements:

Available for Work Visa Sponsorship

Government Clearance Required