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IN_Associate_Application Support - Aura_IN_IT_ Services CO_IFS_PAN India

4 - 6 years

0 Lacs

gurugram haryana india

Posted:3 weeks ago| Platform: Foundit logo

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Skills Required

automation workflows

Work Mode

On-site

Job Type

Full Time

Job Description

Line of Service

Industry/Sector

Specialism

Management Level

  • Serve as the primary point of contact for troubleshooting and resolving issues related to Aura-based applications.
  • Diagnose and resolve application errors, performance issues, and user-reported problems.
  • Monitor the performance and health of Aura applications to identify and address potential issues.
  • Provide training and guidance to users and other support team members on Aura application features.
  • Collaborate with development teams to address recurring issues and improve application functionality.
  • Communicate effectively with stakeholders regarding issue status, resolutions, and application updates

Mandatory skill sets:

  • Serve as a primary point of contact for issues.
  • Understanding of cloud services and platform-as-a-service (PaaS) offerings.
  • Troubleshoot and resolve technical issues related to automation workflows and integrations.

Preferred skill sets:

Familiarity with ticketing systems and support tools

Years of experience required:

4+ years and above.

Education qualification:

Any UG/PG

Education

Certifications

Required Skills

Optional Skills

Desired Languages

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

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